In the heart of Frankfurt, Metropolitan Hotel by Flemings offers an Italian culinary experience at 7Paintings and a cozy coffee shop. Discover the perfect blend of modern comfort and literary charm with a library, dry cleaning services, and in-room WiFi.
Congress Center Messe Frankfurt - 13 min walk - 1.2 km
Getting around
Frankfurt Airport (FRA) - 25 min drive
Mainz (QFZ-Mainz Finthen) - 36 min drive
Frankfurt Central Station (tief) - 3 min walk
Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
Frankfurt (Main) Central Station - 4 min walk
Central U-Bahn - 3 min walk
Central Station Tram Stop - 3 min walk
Platz der Republik Tram Stop - 3 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 3 min walk
McDonald's - 2 min walk
Asia Gourmet - 2 min walk
Gleis 25 - 1 min walk
Wirtshaus Hauptbahnhof - 1 min walk
About this property
The Cloud One Frankfurt-Metropolitan
When you stay at The Cloud One Frankfurt-Metropolitan, you'll be just a 5-minute drive from Frankfurt Trade Fair and Alte Oper. Guests can visit the fitness center for a workout or grab a bite to eat at 7Paintings, which serves Italian cuisine. This luxurious hotel is also just a 5-minute drive from Frankfurt Christmas Market and Römerberg. Fellow travelers love the helpful staff. Public transportation is just a short walk: Central U-Bahn is 3 minutes and Central Station Tram Stop is 3 minutes.
At a glance
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Hotel size
131 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Children aged 11 and younger eat free breakfast
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
24-hour offsite parking within 66 ft (EUR 30 per day)
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Computer station
Conference space (8611 square feet)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2003
Library
Fitness center
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible lounge
Room amenities
Be entertained
36-inch TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Special features
Dining
7Paintings - This restaurant specializes in Italian cuisine.
Metropolitan Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 12.25 for children
Airport shuttle service is offered for an extra charge of EUR 35 per person (one-way)
Children & extra beds
Rollaway beds are available for EUR 25 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25.00 per pet, per night
Parking
Parking is available nearby and costs EUR 30 per day (66 ft away; open 24 hours)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parties and events are allowed on site.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
Cashless transactions are available.
Also known as
Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Metropolitan By Flemings
Steigenberger Metropolitan
Metropolitan Hotel by Flemings Hotel
Metropolitan Hotel by Flemings Frankfurt
Frequently asked questions
Does The Cloud One Frankfurt-Metropolitan offer free cancellation for a full refund?
Yes, The Cloud One Frankfurt-Metropolitan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Cloud One Frankfurt-Metropolitan?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by The Cloud One Frankfurt-Metropolitan?
Yes, an airport shuttle is available. The charge is EUR 35 per person one-way.
What are the check-in and check-out times at The Cloud One Frankfurt-Metropolitan?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at The Cloud One Frankfurt-Metropolitan and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Cloud One Frankfurt-Metropolitan?
Yes, 7Paintings offers Italian cuisine.
What's the area around The Cloud One Frankfurt-Metropolitan like?
The Cloud One Frankfurt-Metropolitan is a short 3-minute walk from Central U-Bahn and 10 minutes' walk from Frankfurt Trade Fair.
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Reviews
The Cloud One Frankfurt-Metropolitan Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great with a variety of options and excellent quality. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Train station
Location
Breakfast
Bed
Bar
Trip
Restaurant
Lobby
Reviews
Verified
10/10 Exceptional
Jan 14, 2026
Newly renovated hotel, quiet rooms and right next to the train station! Would stay again.
Jonathan
Jonathan, 1-night trip
Verified
8/10 Very good
Jan 8, 2026
staff was very helpful
Nina
Nina, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Great staff and breakfast
Steven
Steven, 4-night trip
Verified
10/10 Exceptional
Feb 16, 2026
It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!
Michelle
Michelle, 4-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Great location for travelers
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
Sep 28, 2025
The staff was very helpful with directions and suggestions.
Wanda
Wanda, 3-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Best breakfast ever!
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Good staff were great
shadab Ghasemi
shadab Ghasemi, 2-night trip
Verified
8/10 Very good
Jun 2, 2025
Friendly staff convenient location minutes to transit very good breakfast lot of various
Thu lap
Thu lap, 4-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Easy, very friendly and fast check in and is in a great location too!
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
May 25, 2025
Very well located, in front to the train station and 8 minuts walking from down town
Nice hotel, very good reception, very kind staff
Ana
Ana, 2-night trip
Verified
8/10 Very good
Jul 20, 2025
Stay was good
Sebastian
Sebastian, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
Very nice hotel. Spacious rooms with a comfortable bed. Air conditioning was a plus.
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Great location for a night when having to take the train early the next day. Clean and tidy hotel.
Zachary
Zachary, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Very comfortable
Located right in front of Frankfurt main station and very combinient and comfortable. The room is large.
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 8, 2024
Great hotel with spacious rooms and comfortable beds located right next to the main train station.
Klaus
Klaus, 1-night trip
Verified
8/10 Very good
Jun 4, 2025
Nice stay
The hotel is just opppsite the train station and with many food options. 20 min walking to the iron bridge.
Kent
Kent, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2024
Great location and great ammenities. The staff was very helpful and accommodating. I will definitely stay again.
Basil
Basil, 2-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Great room
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Fast check in for large group. Friendly staff. Great room, comfy bed. Fabulous breakfast. Easy to get around Frankfurt.
Alison
Alison, 1-night trip
Verified
8/10 Very good
Apr 16, 2025
Location was very convenient .Room was spacious and well organized. Suitable for business travel.
Ashok
Ashok, 1-night trip
Verified
8/10 Very good
Oct 28, 2024
Clean and friendly staff
Yuta
Yuta, 1-night trip
Verified
10/10 Exceptional
May 20, 2025
The rooms were great, they had an iron and iron board, as well as a hair dryer, which was hard to find in other hotels. The housekeeping was excellent, the front desk very accomidating. It was a pleasure to be here.
Mohannad
Mohannad, 2-night trip
Verified
8/10 Very good
Oct 23, 2024
Convenient location close to train station
Martha Lucia
Martha Lucia, 5-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Very nice staff. Very convenient to the rail station.