2/10 Scadente
6 ott 2025
DO NOT STAY HERE! The owners do not care about you
PLEASE do not stay here!! First, I requested a non-smoking room but when I walked in, it REEKED of cigarette smoke. They were sold-out due to SDSU Parent's Weekend, so there were no rooms to move to. Then- the second night...Oh Boy...It was around 1am and there was a lot of chatter outside of my door. It went on for 20 minutes and I stuck my head out. "Sorry" the people said, "We're all out here because a pipe burst in our two rooms and your room is probably next". I looked in their rooms and there was 3" of water and feces all over their floors, and spilling out to our shared balcony. I went inside, gathered everything off the floors in case I was indeed next, and then put earplugs in and tried to go back to sleep. At 3:20am a HACKSAW began to cut through the wall from one of the other rooms. A HACKSAW. AT 3:20 AM. There was no sleep for the rest of the morning. I left at 4am and slept in my car. These owners WILL NOT refund me for even ONE of the nights I stayed there. I booked through Hotels.com and they even tried to get me a refund, but the owners said, "Nope. Our policy is no refunds. Period". Hmmm, I thought your policy was also to provide a place for a guest to get rest and sleep. They offer dated, disgusting rooms, there's no bottles of water available, not even coffee makers in the kitchens, and the floors made my socks black. I am never one to write reviews, but I couldn't let this one go. Absolute dump.
Kelly
Kelly, vacanza in famiglia di 2 notti
Recensione degli ospiti Hotels.com verificata