10/10 Exceptional
Great location and got fantastic service from the hotel. Room was very clean and comfortable. Definitely my first choice for staying in Firenze!
LEI
LEI, 4-night trip
Portrait Firenze - Lungarno Collection
Luxury hotel with restaurant, near Ponte Vecchio
Choose dates to view prices
In the heart of Florence, Portrait Firenze - Lungarno Collection offers a luxurious retreat near Ponte Vecchio and Uffizi Gallery. Unwind with a massage or other spa services, enjoy the restaurant and bar, or stay connected with WiFi in public areas. Previous guests rave about their experiences.
9.8
Exceptional
Popular amenities
- Airport transfer
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Valet parking
- Room service
- In-room childcare
- Airport pick-up service
- Train station pick-up service
- Train station drop-off service
- Limo/town car service
- 24-hour front desk
- Front-desk safe
For families (6)
- Children stay free
- Babysitting (surcharge)
- Cookware, dishware, and utensils
- Connecting/adjoining rooms available
- Premium TV channels
- Daily housekeeping
$1,387 nightly
$1,545 total
Apr 19 - Apr 20
Total with taxes and fees
Why we love this property
Spa tranquility
Couples retreat to this hotel's riverside spa for aromatherapy, hot stone massages, and body wraps. Treatment rooms offer privacy for deep relaxation.
Riverside luxury escape
Marvel at the city's historical charm from this luxury hotel perched along the river. Scenic vistas showcase urban elegance from a storied setting.
A foodie's paradise
Culinary delights abound at this hotel's restaurant and bar. The buffet breakfast kicks off each day with a spread of tasty morning favorites.
Room options
Showing 8 of 8 rooms
Studio (Portrait)
10.0Exceptional
5 reviews
- 430 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Family Suite
10.0Exceptional
4 reviews
- 624 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
Deluxe Studio, River View
10.0Exceptional
2 reviews
- River view
- 527 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Superior Suite, River View
- River view
- 560 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
Suite, River View (Prestige)
- River view
- 602 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
Suite, River View (Portrait)
- River view
- 915 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Suite (Timeless)
- 646 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Signature Suite (Ponte Vecchio)
- River view
- 1292 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
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About the neighborhood
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
What's nearby
- Ponte Vecchio - 1 min walk - 0.1 km
- Uffizi Gallery - 3 min walk - 0.3 km
- Piazza della Signoria - 3 min walk - 0.3 km
- Palazzo Vecchio - 3 min walk - 0.3 km
- Pitti Palace - 7 min walk - 0.6 km
Getting around
- Florence Airport, Peretola (FLR) - 25 min drive
- Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
- Florence Santa Maria Novella Station - 14 min walk
- Porta al Prato Station - 20 min walk
- Unità Tram Stop - 10 min walk
- Valfonda - Stazione Santa Maria Novella Tram Stop - 13 min walk
- Alamanni - Stazione Santa Maria Novella Tram Stop - 14 min walk
- Airport pick-up service
- Train station drop-off (surcharge)
- Train station pick-up (surcharge)
Restaurants
- Caffé Maioli - 2 min walk
- Caffe delle Carrozze | Gelateria Artigianale - 1 min walk
- Caffè dell'Oro - 1 min walk
- La Terrazza - The Sky Bar at The Continentale - 1 min walk
- Ristorante Orologio - 2 min walk
About this property
Portrait Firenze - Lungarno Collection
Portrait Firenze - Lungarno Collection is just 4.5 mi (7.3 km) from the airport and offers pick-up service (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of Ponte Vecchio and Uffizi Gallery. Public transportation is just a short walk: Unità Tram Stop is 10 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.
At a glance
Hotel size
- 37 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls and litter boxes available
Internet
- Free WiFi in public areas
Parking
- Covered onsite valet parking (EUR 60 per day)
Transfers
- Airport pickup on request (available 24 hours)*
- Train station shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
What to do
- Access to nearby health club
- Golfing nearby
- Hiking/biking trails nearby
Working away
- Meeting room
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
Facilities
- Built in 2014
- Safe-deposit box at front desk
- Banquet hall
Accessibility
- Elevator
- Hardwood flooring in room
Room amenities
Be entertained
- iPad
- DVD player
- LCD television
- Premium digital channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Alarm clock
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Bidet
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- WiFi
- Phone
Food and drink
- Refrigerator
- Microwave
- Cookware, dishes, and utensils
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in DCA ESG Sustainable, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 45 per person
- Airport shuttle service is offered for an extra charge of EUR 70 per vehicle. Maximum occupancy 2
- Train station pick-up and train station drop-off service is offered for an extra charge
Children & extra beds
- In-room babysitting is available for an extra charge
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 50 per accommodation, per stay
Parking
- Covered valet parking costs EUR 60 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1MOLICJPD
National rating
This property has received its official star rating from the local rating authority.
Frequently asked questions
Does Portrait Firenze - Lungarno Collection offer free cancellation for a full refund?
Yes, Portrait Firenze - Lungarno Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Portrait Firenze - Lungarno Collection?
Yes, dogs are welcome. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Portrait Firenze - Lungarno Collection?
Yes. Valet parking costs EUR 60 per day.
Is airport shuttle service offered by Portrait Firenze - Lungarno Collection?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 70 per vehicle.
What are the check-in and check-out times at Portrait Firenze - Lungarno Collection?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Portrait Firenze - Lungarno Collection and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Portrait Firenze - Lungarno Collection also has access to a nearby health club.
Are there restaurants at or near Portrait Firenze - Lungarno Collection?
Yes, there's an onsite restaurant.
What's the area around Portrait Firenze - Lungarno Collection like?
Portrait Firenze - Lungarno Collection is located by the river in Historic Centre of Florence, a short 1-minute walk from Ponte Vecchio and 4 minutes' walk from Uffizi Gallery.
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Portrait Firenze - Lungarno Collection Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Location
9.6
Staff & service
9.8
Property conditions & facilities
Popular mentions
Service staffRoomLocationViewRestaurantBreakfast10/10 Exceptional
Superb style, service and staff. Stay here
David Gregory
David Gregory, 3-night trip
10/10 Exceptional
Great hotel, great staff, I enjoyed so much
Nawaf
Nawaf, 3-night trip
10/10 Exceptional
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Brynette
Brynette, 2-night trip
10/10 Exceptional
Beautiful hotel with excellent staff, wonderful restaurant on the premises and beautiful views of the river.
Eileen
Eileen, 2-night trip
10/10 Exceptional
Amazing
Guninder Bir Singh
Guninder Bir Singh, 4-night trip
10/10 Exceptional
Service and hospitality is impeccable. We were upgraded from studio to family suite, room size was doubled!
Chao Ting
Chao Ting, 2-night trip
10/10 Exceptional
Perfect
Sarah
Sarah, 3-night trip
10/10 Exceptional
Location is perfectness itself. Every Staff is kind and its restaurant is good.
will stay
Jinyoung
Jinyoung, 2-night trip
10/10 Exceptional
Lovely location in the heart of Florence
Nayef
Nayef, 4-night trip
10/10 Exceptional
Fantastic hotel in a great location
Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Justin
Justin, 3-night trip
10/10 Exceptional
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Alexander
Alexander, 1-night trip
10/10 Exceptional
excellent
Jae Wook
Jae Wook, 3-night trip
8/10 Very good
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Jason
Jason, 3-night trip
10/10 Exceptional
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Guy
Guy, 3-night trip
10/10 Exceptional
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Peggy
Peggy, 1-night trip
10/10 Exceptional
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Peggy
Peggy, 1-night trip
10/10 Exceptional
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence :
- welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room)
- the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants)
- easy interaction by text message - immediate responses
- very warm and patient staff
- beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.)
- location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter.
- will return and stay there every time we are in Florence
Zara
Zara, 4-night trip
6/10 Good
The hotel is well situated, within walking distance of all the tourist attraction.
However it is Not worth the price & a 4⭐️ at best.
The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!!
The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy.
Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests.
The restaurant has very limited choices.
Marie-Claude
Marie-Claude, 5-night trip
10/10 Exceptional
O quarto e maravilhoso, a equipe sensacional. Tudo perfeito !!!!
mauricio
mauricio, 3-night trip
10/10 Exceptional
Hotel incrível com excelente staff e atendimento
Cristina
Cristina, 2-night trip
10/10 Exceptional
Excelente localizacao maravilhosa , quartos amplos servico excelente. Amenites ferraganno. Muito bom so e dificil de chegar pq e na area central e o waze se perde. Pecam ajuda ao hotel para chegarem.
Ricardo
Ricardo, 3-night trip
10/10 Exceptional
Localização top
Maria Eduarda
Maria Eduarda, 2-night trip
10/10 Exceptional
El hotel está muy bien ubicado, caminando tienes todo cerca, las habitaciones muy bonitas y amplias, estuvimos con vista al río y las vistas desde ahí son muy bonitas, el Servicio en general del hotel está excelente, muy recomendable.
Tiene restaurante a nivel del río, pero creo que
Le falta una terraza (bar o restaurante) para que la experiencia sea mejor.
JORGE A
JORGE A, 4-night trip
10/10 Exceptional
服务好 酒店档次高
Zhanhong
Zhanhong, 2-night trip
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