I am visiting this hotel from 2012 for work purposes, very good strategical position for who is traveling from SXF airport, not in city centre but well served by public transport. Unfortunatelly this year I have to mention worse customer service from hotel side. The room was clean, not the same for the bathroom, absolutelly not courtesy bathroom set, neither the glass to put the toothbrush. Good idea to offer a bottle of water for free to the clients but how to open it without bottle opener? The bathroom overall wasn't in good condition, only one soap wchich i was moving from bath to washbasin holder when taking shower/washing the hands. This is not an extra cost to the hotel and I thing they should mantain the good service as in past years.