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Watal Tulum Hotel

4.0 star property
Hotel with outdoor pool, near Playa Paraiso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Watal Tulum Hotel

Smart TV
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Concierge services

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free self parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Double or Twin Room, 2 Twin Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Basic Double or Twin Room, 2 Twin Beds

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms

Highlights

Private pool
Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
  • 791 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | In-room safe, blackout drapes, free WiFi, bed sheets

Premium Apartment, 1 Bedroom

Highlights

Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 1249 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms

In-room safe, blackout drapes, free WiFi, bed sheets

Premium Apartment, 2 Bedrooms

Highlights

Private pool
Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
  • 2368 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 Bedroom

Exclusive Apartment, 1 Bedroom | In-room safe, blackout drapes, free WiFi, bed sheets

Exclusive Apartment, 1 Bedroom

Highlights

Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Apartment, 1 King Bed with Sofa bed

Premium Apartment, 1 King Bed with Sofa bed | In-room safe, blackout drapes, free WiFi, bed sheets

Premium Apartment, 1 King Bed with Sofa bed

Highlights

Private pool
Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Free bottled water
  • 2088 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom

Highlights

Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 786 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms

In-room safe, blackout drapes, free WiFi, bed sheets

Exclusive Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchen
Smart TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
Free bottled water
  • 1195 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Map
Calle Ixchel, Zama, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 19 min walk
  • Las Palmas Public Beach - 9 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬18 min walk
  • ‪Rossina Cafe - ‬10 min walk
  • ‪La Parrillada Tulum - ‬15 min walk
  • ‪Pescaderia Estrada - ‬12 min walk
  • ‪Safari Comedor Zama - ‬8 min walk

About this property

Watal Tulum Hotel

At Watal Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

Watal Tulum Hotel Hotel
Watal Tulum Hotel Tulum
Watal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Watal Tulum Hotel offer free cancellation for a full refund?
Yes, Watal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Watal Tulum Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Watal Tulum Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Watal Tulum Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Watal Tulum Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Watal Tulum Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Watal Tulum Hotel and nearby?
Watal Tulum Hotel has an outdoor pool and a garden.
Are there restaurants at or near Watal Tulum Hotel?
Yes, there's an onsite restaurant.
What's the area around Watal Tulum Hotel like?
Watal Tulum Hotel is a short 19-minute walk from Tulum National Park and 17 minutes' walk from Hunab Lifestyle Center.

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

There is no fresh water at this hotel, all the water coming out of the taps, sink, and shower is salt water which destroys your skin This hotel did not have complimentary water and charged 150 pesos per 500ML bottle. Absolutely terrible considering there is no fresh water coming out of any of the taps. There were also an insane amount of mosquitos and other bugs inside the unit. On a positive note, the furniture and aesthetic of the room were very nice.
Waqar, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was beautiful. The staff was professional and friendly. I’d highly recommend staying there.
Tammy Lee Carroll, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

An amazing stay
The stay was amazing top to bottom. From the clean spacious room to the view over looking the pool. There’s a cleaning lady that comes in every morning to keep everything clean. The receptionist was super nice and called a cab for us everytime we went out. Would highly recommend this place as it’s in the perfect area if you want to travel to the beach or go to the city
Mohammad, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Aye Lwin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Our room was 303(-A). We had our own swimming pool at the top, the place is clean and large. To us, the location was fine, our tours picked us right at the hotel_when it was “Mexico Kan Tours” or at a supermarket called “Super Aki”, when “Sat Mexico tours” took care of it. It’s only 10min away from Watal, by car (200 pesos with a taxi). Watal is connected to another hotel, “Copal Tulum”, they face each other. This is where the two main restaurants are. Japanese at the top or European/ Mexican in the bottom. The food is really delicious.
Hitiata, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Gloria, 3-night trip
Verified Expedia guest review

8/10 Very Good

Our stay was good we stayed for 3 nights. We found it odd that the toilet would not flush at times and then randomly would start working but we stayed in an apartment and it was great. The apartment was very spacious and provided mostly everything.
Victoria, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I really liked this property definitely staying here again for my next stay in Tulum.
Leiy’a, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Watal Hotel Tulum
I stayed at the Watal hotel for 3 days on a solo trip. I had an apartment room with kitchen and dining area on the first floor with a patio that includes a private pool and full access to the main pool. All rooms are very spacious & they have security at the front of the hotel mostly 24/7 that has a key code to enter. I loved my apartment room & having full access to the sister hotel Copal amenities. I loved the layout of the whole apartment especially the bedroom. Front desk is mainly there and you can access them by going there or through WhatsApp. I had a few issues such as … since it’s in the jungle it gets very hot & humid if you don’t have the fan and/or ac on at all times. The shower pressure for hot is very weak but it’s get hot. The bathroom didn’t have a bright light on top of the mirror so it’s hard to take pictures in there. There was also a raw sewage smell coming from the toilet on my last two days that was very strong. The shower floor didn’t look that clean/new to me so, I wore flip flops when showering. The private pool only has one temperature which is cold and the patio chairs were dirty. The Wi-Fi is very slow on iPhones but good for the most part when using tv to watch Netflix, YouTube etc. It was hard sometimes to ask questions/information due to majority of the hotel speaks only Spanish & the one person that does speak English he would mostly redirect me to the sister company Copal hotel for further assistance. My stay was good for the most part.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, excellent friendly staff
I stayed here for 3 nights and from start to finish had a lovely stay. The staff were very friendly and helpful, (especially Ismael and Andres). The room was clean, there was an issue with the toilet but they fixed it immediately. We also got use of the hotel opposite (Copal) which had a lovely pool area and excellent restaurant which served a great breakfast, lunch and dinner. The location is in a good spot in the town, having a rental car is useful in Tulum in general. Overall I can’t fault anything about this hotel and would love to return. Massive thank you to the staff for making our stay so amazing
5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

DO NOT GO TO THIS HOTEL This was the absolute worst hotel I have ever stayed at!! I travel lots. The room I had was an adjoining and the door was paper thin. I asked hospitality TWICE to mention it to their guests AFTER I banged in the door because of their excess noise. Once at 2am. Woke me up!! My room wasn’t cleaned for a few days. I asked hospitality about this and again nothing. Four times I reached out and each time I got an automated msg telling me their operating hours. Never once did they address any of the issues. Then I went to the front desk. They had me leave my keys so the room could be cleaned. I went out. Came back. Again no cleaning. I had no clean towels left and no toilet paper. Terrible. They didn’t even offer a cup of coffee. I know it was a boutique hotel but come on!!! I was totally ignored. Then went to Expedia with it and they were also ignored. DO NOT EVER BOOK A HOTEL THAT SAYS NON REFUNDABLE!!! How can you give poor service AND not refund honest ppl?? I left three days early and never got a red cent. I’m out $330!! Expedia gave me a $100 coupon (with lots of restrictions) This my friends is greed in the best form. Shame on Expedia for dealing with such a poor hotel. PLEASE BE WARE!!!!
ROSE, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay at Watal. Wasn’t sure what to expect at first, but we ended up loving it.
Cathryn, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Hakan, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mallory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathanael, 2-night trip
Verified Hotels.com guest review

6/10 Good

The property is close to an unsafe area. This should be mentioned online that a taxi is recommended from the bus terminal. Check in was late. The bikes provided for an overpriced cost were death traps- my brakes didn’t work. I asked for refund, which they couldn’t help with. Construction noise until midnight
Stephanie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Magali and her team super nice Awsome service
celia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Buena ubicación, apartamento muy cómodo y lindo con lo necesario.
Andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved it! Home for a week!
Great place…. The property is beautiful it was quiet, and our room felt like home for a week. Full kitchen except coffee filters and hand towels we had what we needed for meals in room. Good location out of town but not far. We rented bikes and locked, them up our front… riding to town or the beach every day.
Hannah, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice !
Great Hotel, great location. The property near plenty of restaurants and very close to the beach. I’ll recommend this hotel
Juan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing property and excellent service
Carlos, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Nima, 4-night trip
Verified Expedia guest review

8/10 Very Good

The building is new and has very nice architecture. The rooms are so pretty and well equipped. I reserved the room with the terrace & private pool and it was so relaxing. The check-in was a bit slow but other than that everything was great.
Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great value for the price
Great hotel, especially for it’s value. Nice and tidy rooms. It has a small gym and pool and we were allowed to use facilities of it’s sister hotel. The area around the hotel is still being developed, but with a rental car you can easily get around. All in all, a great choice for Tulum.
Jurgis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice for the price.
Keith, 1-night trip
Verified Expedia guest review