2/10 Scadente
15 lug 2025
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The stay itself wasn’t bad other than the beds being uncomfortable. We stayed 2 nights and never once got room service. I had to go downstairs to get towels. I was told upon check-in that there would be a $40 incidental charge ($20 a day) but i would get my $40 back upon check out. As long as nothing was bought from the snack bar and the room wasn’t messed up. Upon checking my account 2 days later, i noticed i was only given back $20 instead of the whole $40. I called the hotel and questioned them about this. She stated the other $20 was for parking ($10 a day). I was never once told about the parking fee even though she says she told me. Although during the whole checkin process she was messing around on her phone. The manager actually walked up on her on the phone, then she proceeds to make all kinds of excuses of why she was on her phone. Pretty sure the phone being more important is why she didn’t tell me about the parking fee. As i was told multiple times when i asked, i would receive $40 back upon departure. Nothing was said about only receiving $20 back and the other going to parking.
Derek
Derek, vacanza in famiglia di 2 notti
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