Anaheim Portofino Inn and Suites

The pictures online are not reflective of overall Condition of hotel and rooms. The hotel common area needs renovating and is very hot. The room it self is run down and much smaller then what the pictures depict online. We had a kid suite. The dividing doors didn’t close all the way, the bed sheets were not high quality and felt rough on skin, the curtains had holes so in the morning light would shine through the holes, window was not closed all the way when we got in and was stuck open, and i found a black hair on my pillow like the room wasn’t properly cleaned. The only saving grace was staff was quick to respond to requests. The hotel needs serious updating. I did not feel this room was worth the 1,000.00 I spent for the 4 nights. Big disappointment would not recommend staying here.

Hotel is in good condition.Staff was good. The only downfall was mattress not comfortable.

This was not as advertised by hotels.com the photos did not match the description of the room , also the roof was very dated and dirty. They gave me a crib that looked like a horror movie crib and was in very poor condition , the lights didn’t work in our room, the towels were dirty before we even used them with weird black stuff stuck on towels. Overall for the ratings, photos , and description it was all wrong. Considering this places was not the cheapest place we could of picked we only decided on this place for our first Disneyland visit because of the photos and layout which we didn’t even get the room we wanted. Overall horrible

Unfortunately, we were less than pleased. It’s very close to Disneyland, but outside of that it was not impressive. The WiFi was down, so getting any work done at night was impossible. There was no hot water, the sheets were not as clean as hotel sheets should appear to be, and the fridge was dirty.

Great room. We took our teenage boys and their friend. It was very close to lots of restaurants and attractions. I'll be booking again for another stay down there.