Best Western Plus LA Mid Town Hotel

No parking available. I specifically booked this hotel for the valet parking on a business trip and was told upon check in that parking was full and just to “ park a couple blocks away on the street” since it was a business trip and there was valuables in my vehicle I was forced to find another hotel for the night and manager would not refund

I have a service animal and so when I was checking in I told the lady who was checking me in. I said “I have a service animal with me.” She paused and gave me a look of utter disgust and said in “Well, we have a no pet policy, so what service does he provide?” Now being that she works at the front desk in a hotel, one would think that she knows damn well that by law she is not allowed to ask any questions about it. And there are very valid reasons as to why not, I am not going to get into that though. Her sudden change from the welcoming front desk attendant to total bitch was incredibly disturbing and not warranted whatsoever. I instantly lashed back at her and refused her request. She didn’t say another word and lucky for her she didn’t. Aside from the incredibly rude service at the front desk, the rooms were very clean and I would go back again if the incident never happened but because she was so rude I will make sure to avoid this hotel in the future.

Great stay if you want to save some money. The free breakfast was great, honestly one of the more unique experiences I had because you make your own waffles and pancakes.

Parking is free but limited. There is a security guard on duty to help you double park between hours of 8pm to 8am. Breakfast is good, breakfast area is a bit small though, and it gets crowded sometimes. The hotel location is convenient to public transit. There is a Walgreen nearby. Korean restaurants nearby within walking distance. There is often people smoking (weed) outside the parking area so just beware of it. Typical of downtown area.

It was comfortable stay for a family with kids. 1. Parking - Available onsite 2. Breakfast - Continental/Hot Breakfast - Good varieties and many choices. 3. 24 hours Coffee Machines in lobby is unique. Hot water for the Tea with tea bags. 4. Rooms are clean and in very good condition. Room service did a very good job everyday cleaning the room. 5. Front desk in the lobby was pleasant and helpful all the time. 6. It is in Korea-town, midtown LA, in a close proximity to Universal studio, Griffith park observatory, Hollywood blvd (Walk of Fame)