Sirata Beach Resort

I really enjoyed our stay there. The bed was super comfy and the room.was perfect!!! Love your staff!!!!!

Very clean and updated!

Wonderful staff , responsive and accommodating. Our oceanfront view was priceless!! Could use some detailing for cleanliness around the place. Beach service is great

Brown water coming out shower faucet Not enough towels and no wash cloths Tv by beds didn’t work, something wrong with the box. Had to swap with other tv. Didn’t want people in our room on vacation so we didn’t have them bring another Sugar ants in kitchen, had to keep garbage outside Something brown on couch mattress No sheet on couch mattress Pump on shampoo broken Floor not vacuumed after previous guest, ramen noodles on floor When you pay a lot for a room, the cabana on the beach should be included Drink vending machine only takes one dollar bills. I only had a $10. So then i swipe my card and there must not have been service because it kept saying autho request. Never went thru. Had to cancel. Elevator inspection expired 8/2019

Overall our stay was great! Service we received in Harry's, Rum Runners and Compass Grill was very good...especially Grace in Compass Grill! The property renovations obviously didnt include the bank of elevators in building 4. One didnt work at all, the other was very slow. This was really only an inconvenience when checking out. We stayed in a Family Suite. My daughter titled the bunk-bed room, the prison cell. Room fit the bunk beds and enough space to move around the bed...the door had a 12"x12" window just big enough to peek in at sleeping kids. Room was comfortable and bed was very comfortable. Housekeeping got the hotel a 4. Did fine job cleaning, but they never gave us enough towels (wash cloths) for 4 people, which is what our reservation was for. Now, I have noted this is a common theme at many hotels across the brand's. If a room has max occupancy for 3, leave three of each towel. If it had max for 6, start there and replenish what is used. If those are too difficult, make sure your housekeeping assignment sheet denotes the number of people the reservation was made for. Just a suggestion! 😁 Again, overall, the staff was very friendly and property was very nice! Great location, restaurants close by to walk to & beach shops to buy beach clothes, lotion, floaties, etc. Oh, one of my top complements is the front desk's follow up procedure. They texted after we checked in, and again each day we were there. Love that follow up!