Extended Stay America Suites Columbia Gateway Drive

Elevator didn't work for 3 day stay

Valerie, Vacanza in famiglia di 3 notti, 9 set 2021

Recensioni obiettive degli ospiti Hotels.com

Very disappointed

This was the worst hotel experience if ever had. I had my room switched two times before leaving this hotel. The first room smelled of cigarette, the second room had a leaky ceiling and the third from the bathtub was clogged. There was very loud music playing in the room next to me and dogs barking from other rooms. Me and my family ended up leaving the same day then going to another hotel.

Vacanza in famiglia di 2 notti, 12 ago 2021

Recensioni obiettive degli ospiti Hotels.com

I like that the property is in a safe location, convenient to shops and has easy parking.

Viaggio di 1 notte, 21 lug 2021

Recensioni obiettive degli ospiti Expedia

This is in a nice area and is fairly close to the airport, but it is very old. Our room smelled like cigarette smoke. We could hear everything going on in the next room. The door didn't shut tight enough to use the dead bolt and the bathroom door didn't shut. The pull out couch was broken and very uncomfortable to sleep on.

Vacanza in famiglia di 1 notte, 17 lug 2021

Recensioni obiettive degli ospiti Expedia

Plenty of room but needs more service with towls etc but room clean .we stay there again . decent prices

shawn, Viaggio con gli amici di 3 notti, 1 lug 2021

Recensioni obiettive degli ospiti Hotels.com

VERY disappointed

My first impression of the place was that the glass doors were dirty, the ground leading to the door was dirty and when you enter the building it had an unpleasant smell. The view inside at the front desk was not impressive at all. The first room I was assigned to was awful. The bathroom was not clean. It had clean linen, but NOTHING was washed and the floor was clean. The toilet had bowel on the sit and residual inside the toilet. The carpet had a BIG hole in the middle of the floor as you walk into the room, and the room had a nasty smell to it. I had to go back to the front desk and ask for another room. The hotel itself was not the cleanest, especially considering we are still in covid. The elevator walls and doors look like they have never been wiped down. The carpet could have been a little fresher and clean, especially in the rooms. If I was so tired and had the energy to fight for a refund, I would have done that, but instead, I made the best of my stay in the second room I was assigned to. I will not return to that location..:(

Viaggio di 2 notti, 25 giu 2021

Recensioni obiettive degli ospiti Hotels.com

This is an adequate hotel/domicile for a short stay. It is not a luxurious in any fashion. Clean, convenient and adequate. I have stayed her twice now.

Viaggio di lavoro di 1 notte, 23 giu 2021

Recensioni obiettive degli ospiti Expedia

OK place to stay, needs some work, ok clean, A bit of riff raff weed smell in the hallways I guess non smoking doesn't count for weed...

Vacanza in famiglia di 2 notti, 18 giu 2021

Recensioni obiettive degli ospiti Expedia

Not too good.

The stove never worked! We complained and they didn’t do anything to it. We spent three nights and they never changed the bed sheet and bathroom towels.

Vacanza in famiglia di 3 notti, 15 giu 2021

Recensioni obiettive degli ospiti Hotels.com

I checked in at 11pm. And the staff refused to give a late check out the following day. Plus there was no telephone in the room where you can contact the front desk. I had to use my cell phone, plus there is wooden floors there. No carpet

Fuga romantica di 1 notte, 12 giu 2021

Recensioni obiettive degli ospiti Expedia