Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area

Overall the stay was ok but not what you expect on a Family vacation. We weren’t able to get housekeeping at all during our stay so we had to borrow the vacuum from the cleaning lady to make our room look a bit decent. We weren’t able to get the trash removed from our room or clean towels during our stay so we had to leave trash in the hallway. Trash was by every single door in the hotel and would take until the next day to get removed. Parking is terrible and they charge you $21 to have to park to someone who will ding up all your car. Lastly, the pool was just disgusting. The water was so nasty, u could see food pieces in the water while you swam. We were able to visit the pool once for 10 minutes during our whole 4 day stay. Families took over the area all at once and it was a huge mess. Dirty wet towels every where on the ground. And no clean towels what so ever. People were partying(smoking and drinking) on the premises all day long. People were even in the parking lot in chairs drinking and smoking. Our kitchen area was okay other than the microwave not working at all so they had to place an extra microwave in there which took up a lot of the counter space. No dish soap was provided so the only way you could wash your dishes was in the dishwasher which took way too long. Both TVs in our room weren’t working too well so we couldn’t watch tv at all. The TV guide kept freezing. Lastly, our last night there, the hotel had a false fire Alarm late at night which woke everyone

This was our second stay at Homewood Suites. We were disappointed with the grab and go breakfast. We understand the concept of the grab and go breakfast due to COVID-19, but a water bottle and frozen burrito- no, thank you! We would have appreciated an option of some fruit. We have stayed at a different hotel and the grab and go breakfast was a warm meal also during the strict COVID-19 guidelines so its possible unless they laid off their cooks.

This was our 3rd year staying at Homewood Suites. We absolutely love this hotel. The staff is always friendly and helpful and the location is great. We love having a full kitchen in our suite. The breakfast is amazing and the dinner socials are a fun bonus. This year, due to Covid, there were limitations to the food options, but they still did what they could.

Very spacious rooms with nicely appointed finishes. However, only a shower in the bathroom and the couch appears to be made of some cheap looking vinyl material. The kitchen had everything needed to cook a meal, with the exception of some key utensils but cooking here was almost like cooking at home. The main complaint I have is the $350 deposit that will mostly get used up by paying overpriced fees for things like parking or the $100 NON-REFUNDABLE pet deposit. My advice is if you are looking for some place to stay long term go to the Residence Inn or somewhere similar where they don’t charge all the outrageous fees for extras.

My room had ants. The hotel staff was responsive in spraying but the ants came right back. And the smell of the ant spray was too strong and lingered for a while. The room could have been cleaned more thoroughly. The staff was friendly and responsive. Overall stay was good.

Weather was great , location was great , rooms very spacious , had a great time

We booked Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area for 1 night for our daughter's birthday. We checked in around 9pm on Sunday and room was dirty (full of dust and hair), rubbish bins were full, see pictures attached, we didn’t have any water or bath soaps, shampoos, hair conditioners in the room. Then, we discovered 2 x small scorpions in our bathroom in 1 in our bed (see picture). We notified staff, and they were lovely and as helpful as they could be but not much they could do. We checked on the internet and apparently, they are very dangerous, considering that we had 2 small kids with us too! Our booking included breakfast but only contained a bottle of water, a mini muffin, and an oat bar!?? To top it all off, I took our daughter to the pool and discovered a homeless woman bathing in the spa, and when I say bathing I don't mean 'enjoying the spa' I mean washing herself and her clothes in the spa. Horrible experience.

The people that work the front desk are nice but the room was pretty dirty. There was human hair in the dishwasher. The ice bucket was filthy. The coffee maker had old water still in it that smelled like mold. There was no shower curtain on our shower for a day and a half. You could tell that the place hasn't been vacuumed or just vacuumed poorly.

I had a great experience! The staff was very friendly and accommodating. Definitely will be back in the future and highly recommend to friends and family.