Room was hot and the ac was broken. Even after the technician fixed it, it couldn't get to a cool enough temp. The mini fridge was also running hot, could bearly touch the outter part it was so hot. The technician could only unplug it and could not switch it with a different unit or change our room. The bathroom was tiny, cramped, outdated, poor, exactly the quality of a low class apartment and not a hotel stay for the price that was charged. We did not not stay any longer and found a new hotel at a cheaper price with 3x quality. Would never wish the experience on my worst enemy.