Hyatt Place Washington DC/National Mall

Good stay for family very Close to everything Museums restaurants.. I Highly recommend this hotel. Rooms were very clean lobby was very organized coffee shop was good also the morning breakfast was very good..

The pillows were rockhard and the room was so loud located right above 395 with a fire house in the building when I asked to switch rooms they said there was no other rooms available

Very nine room with extremely helpful staff located very close to the National Mall

The hotel location was fantastic for walking to the National Mall area. It was clean, comfy beds, and had a nice bar. My only complaints - 1. The AC compressor was SUPER loud in the room. We weren't able to sleep with it on so we had to turn the air off at night. We stayed in January so it only got hot late in the night, but I wouldn't stay in the summer for that reason. The maintenance man that came to check the compressor to see if he could get it quieted down said they were replacing that whole system. I'd stay again once they get that fixed. 2 - shower pressure is meh. Otherwise, loved our stay.

the hotel was pretty nice, rooms clean, close walking distance to attractions. My problem was with the night time bar/restaurant area which is literally connected to the front desk, which seemed strange. Anyway the service was not good the first night the guy and girl working there seemed like they tried to avoid asking if you needed anything and we had to constantly go up and ask for help. The sencond night different servers but more of the same and one of the cooks had her two daughters with her and they were literally running through the bar area and all over the restaurant, never seen anything like it and none of the staff said a word. Apparently her boyfriend or the dad or something and some other family members just hung out in the back of the restaurant for hours I assume waiting on the mom to get off, just all seemed VERY unprofessional and we were charged for items we didn't even get!