DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

I was there for 4 nights. The wheelchair shower had a nice sturdy seat but no grab bar to help me get up. I had written a request for bedding for the sofa bed to be in the room before we arrived, but it was not. There was only one bath towel and and one wash cloth. The second day, the coffee condiments were not replaced and a mop and other cleaning tool was left in the room. On the third day, there were finally plenty of towels, wash cloths and condiments.

My children really like this hotel. I would most definitely recommend this establishment.

Great!

This hotel was a hit and a miss in so many areas. To start with, the front desk clerks were very friendly including the cleaning staff. The lobby and breakfast areas were very nice and super clean. Now......upon getting in the room it appeared to be okay. The next day we kept smelling an overwhelming mildew smell from the bathroom and couldn't figure it out. Looked all over and finally found the top of shower curtain filled will some sort of brown residue that was homebase for the stinch. All the brand new towels in there reeked after one use! Had it all replaced and bought my own lysol to disinfect. None of the glass tops were cleaned and were sticky from previous food and drinks.The ice bucket had food stains all over it from previous guests and it had to be hand washed before using it. I went for ice only to be led on a witch hunt around the entire hotel. Finally, I found the one and only ice machine hidden in a tiny little closet very far from the room so this became a daily hassle. I wanted to like this hotel but just couldn't get over all the things that needs to be improved. This hotel seems like it "used" to be corporate owned and maintained and now the owner is just patching things here and there just to stay a float.