My girls and I stayed 5 nights at Hotel Edison (11/25-11/30/24) to see Broadway shows and the location was great. We were early to check in and our room was ready, but to get into it we had to pay $60. We did because we were tired, but didn't make sense because it was ready? The room was clean, but very dated and worn (The doors had chunks out of them, were just painted over and there was a corner of the closet
Room was very noisy (we were across from the ice machine & it was noisy all the time.)
Customer service was excellent! From front desk, elevator checker, housekeeping, and restaurant staff.