Arrived at the hotel, only one person to accommodate for check-ins. At midnight, 5 arrivals 20 minutes of waiting. They assign me a room with a portable air conditioner inside that produced an annoying noise. In the morning I go out, I charge for breakfast WITHOUT SPECIFY IF IT WAS INCLUDED OR LESS. In the evening return CAMERA IN DISORDER, NOT CLEAN. To apologize, I refund 5 CHF. They could also avoid and apologize. The only thing clean was the towel. After departure, 20 hours later, a bottle of water is charged to my credit card. Shameful.