Kimpton Rouge Hotel

We enjoyed our stay at the hotel. My daughters and I visited for the Fall 2019 Howard University Open House event, and wanted to stay nearby the campus. We enjoyed our spacious room, and good customer service. I would recommend that they improve their continental breakfast. The bagels/toast were too hard. Also, we paid $100 to park ($49 parking fee, parking tax, service fee, plus service tax)!!! Very expensive!!! Also, our room did not have updated cell phone charging ports. Luckily, I brought my wall plug-in charger. We also did not face any facial towels in our room, but a quick call to housekeeping rectified the problem.

I had to call for housekeeping service late in the afternoon one day; the breakfast staff was not friendly and didn’t bother to apologize when they ran out of something as basic as orange juice. I nearly fell in water dripping from the dispenser in the lobby one night; the desk staff hadn’t even noticed a large puddle on the floor. I’ve stayed at this hotel many times, but I’ll be looking for a new hotel in DC for future trips.

I've stayed at the Rouge before, and it met expectations. The bar/lounge area is nice, and the rooms are spacious (by DC/major city standards), and comfortable (nice beds). The decor and a few small things around the edges are starting to look a tiny bit worn/dated, but that is being picky, and putting it up against some other, newer Kimptons in the area. For the $20+ daily "resort fee," I wish there was complimentary bottled water in the rooms, given DC's lead pipe issues. I missed the wine HH due to work conflicts during my stay, which makes the resort fee seem steep.

Went for a family vacation. Was very happy to have a king size bed, for us, and BUNK BEDS for our son and his friend. This place is interesting with the red and black decor, but it is a little tired looking and could use a bit of a freshen up. I have a middle grade for cleanliness because the first room we were given we checked the bunk bed area and discover tooth floss picks and an old moldy pizza crust under the mattress; a little gross but not the wnd of the world. They have a us a new room and it was great. The cleaning crew did not take away the used dishes we had in the room but cleaned everything else. The free wine and tater tots were a nice treat and the feee car service is cool too. Great staff all around with friendly attitudes. Location is very good not great but with the free car service can be great.

It was a great stay , perfect stay for a business trip or just a night out The Front Desk Supervisor Shardae was the most customer service friendliest person i met in dc so far.. She great and professional