DoubleTree by Hilton Raleigh Midtown, NC

This location used to be a Holiday Inn. Now a Doubletree, they are certainly putting in a lot of work. The Lobby looks great! Redoing the pool area. Haven't gotten to the rooms yet, which was unfortunate, but very much looking forward to the finished product!

Recently bought building from Holiday Inn. Going thru renovation. A long way from doubletree standards. However, there was a lot of marijuana smoking happening in the premises. Some of it right outside the front door. Staff did nothing to stop it. I understand some people do it. And that’s fine. But it’s still illegal. I do not want to smell it at the hotel I am staying at. Not too mention the drug deals happening behind the hotel. And the other people staying there were noisy. Couldn’t hardly sleep. Only good thing I can say about it was the bed was comfortable. I won’t ever stay here again. Hilton needs to look into this location and straighten things out.

not enjoyable at all and complete waste of money. I was told they don’t have anymore late check out when i called to ask for it. I have stayed a lot of places and never have been told they ran out of it. The cleaning ladies were knocking at my door at 10am when checkout is 11, also this happened 3 times before checkout. I went and spoke with the front desk and was told that unless i have a do no disturb sign on my room that’s normal and ok. i will not be staying with them again. I’m not sure when it became ok to run your guests out and tell them that’s normal.

Excellent amenities. I’d suggest that usb plugs be installed so guests can charge their phones. I didn’t have my wall charger and had to charge my phone out in my car.

The concierge desk had the most friendly staff members and helped me with everything I needed anytime I needed it!

This Double Tree hotel does not live up to its name. Previous Double Tree hotels have always been awesome to stay. The staff was not present at the front desk upon my arrival for check in. Construction worker saw me waiting and looking around and went to the back for me and got someone. Once she came to check me in I could barely hear her due to the construction and the check in process took longer due to that and computer issues she was having. I was fresh off work and ready to get to my room. Once I arrived to the room it was freezing and had poor lighting even with all the lamps on. Tv had limited channels was hoping for a smart TV but unfortunately no. There was no microwave expect one small one downstairs in the lobby that I was unsure if we could use it. Bathroom was small and very limited wash clothes for my stay. My husband later joined me the next day for the stay and I advised him that housekeeping should come. They never came he had to call to get more wash clothes for himself. When checking out only one person at the front desk and she was having issues again with another couple getting checked in. I will definitely say the name doesn’t live up to its value.

The night time desk girl wouldn't put call thru to my room when husband called needing me to come open the door for him to get in after I just seen her yapping away away on the phone with friend. Was outside smoking when I went to confront hat about it gave some sappy excuse about not being able to get in the system to see the guest in that room.

Great value. Clean and safe. Undergoing renovations but not disruptive.

Friendly staff and clean room. Hotel was remodeling but still nice and clean. Much better than other hotels in this area.

The property is right on the highway so it seems like it’s a lot of traffic. I only stayed for one night for a state board exam but the staff was very pleasant and they were in the middle of reconstruction so I understand the holes in the ceiling .