10/10 Exceptional
Dec 31, 2024
Excellent stay with small kids
Amazing experience start to finish. Everyone was so accommodating and all staff made the extra effort to greet us at every encounter. The kids club was an unexpected bonus and the woman in charge was amazing with my kids. They begged to go every day. The pools were beautiful as was the hotel. We booked one of the club rooms which allows access to the club lounge for breakfast and snacks all day. Because we have kids and I was nervous about them being loud in that setting I asked if we could have the general breakfast. Even though I was initially told I had to maintain that breakfast I received a nice letter under my door that evening explaining they’d be happy for us to join the general breakfast for our entire stay. We were delighted and just want to thank the entire staff for being flexible to the needs of families :). We’ll definitely be back.
Sally
Sally, 1-night family trip
Verified Hotels.com guest review