2/10 Scadente
5 ott 2025
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
Victoria
Victoria, viaggio di 2 notti
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