6/10 Buono
31 ago 2025
Horrible room smell
This hotel looked better in the pictures than in person. Our room had a terrible smell that hit us in the face when we opened the door. We really should have gone back to the front desk and asked for a different room, but we were tired and just wanted to settle down for bed. We sort of got used to the smell after a few minutes. But every time we left the room and came back, it would hit again. By morning, we figured out that a couple of the pillows, which we hadn't used, seemed to be the source of most of the smell, so we took them to the front desk. We were offered replacement pillows, but were about to check out anyway. Of course, the room still smelled after the pillows were removed. I suspect that the problem extended beyond just those two pillows. The carpet in the room felt kind of sticky. I'm really not sure how housekeeping felt OK releasing that room for occupancy - there's no way they didn't smell it when they were prepping the room. The staff was friendly and the hotel was otherwise fine. Just wish we'd requested a different room when we arrived. This may have been a one-off experience, but I would probably try a different hotel the next time I pass through the area.
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