Riad Les Oliviers & Spa

Upon arrival I wanted a shower. The shower head was so bad that the water poured out like it was coming from a pitcher. This would have been ok if one of the shower doors wasn't missing and since the water also wouldn't drain, it splashed onto the bathroom floor. By the time I was done with my shower the bathroom was flooded. I reported the problem and when I came back nothing was done. It happened again the next day. I reported it and when I came back they were fixing the sink drain. That wasn't the problem. I avoided a third shower since my luggage got wet in the next room the second time. Other cons: the bed was as hard as a marble slab. Also, I asked for mint tea. My friend was sitting with me. When I checked out I found that they charged me per person even though I was the only one drinking the tea. BAD policy. It happened twice and I had no idea until check out. Guests are required to ring a doorbell to access the Riad every time they return no matter the time. So the doorbell woke me up close to midnight one night. They also have a dog inside at night for security which barked a few times around midnight. The room and property were beautiful and they were very nice people. But the management was poor. They should have tried to understand the shower issue better the second time around. Clearly there was a miscommunication although my friend explained it to them in Darija. Not sure how they couldn't understand.