Hotel Saint Louis, Autograph Collection

Hotel was fantastic. We had the premier suite. It turned out to be a bit smaller than i expected but still roomy enough for 4 to sleep comfortably. Staff was excellent and i liked the late checkiut at 11.

Absolutely hands down the nicest hotel I’ve ever stayed at and I travel a lot. The entire hotel was super clean and all of the staff that I came in contact with were extremely nice. The actual room was amazingly clean and very modernized. I highly recommend spending a few extra dollars if staying in downtown St. Louis you won’t regret it. I’ll definitely be going back. The hotel is beautiful!!!

We stayed one night for a family trip. Nice hotel that was refurbished, good location, nice food in the restaurant but service was very slow. Overall, a good stay.

Our stay was great. Rooms where clean, beds are comfortable and very friendly staff! Only complaint is the key cards would not work once in a while. Easy fix even at 2AM. Can't wait to stay again.

We did enjoy our stay but was let down a bit on the service somewhat. Check-in was rather slow as only one computer working. One of the rooms had leftover food in the fridge. There were issues with housekeeping either not done or no fresh towels left, and on request was either slow to bring new towels or didn't arrive at all. On check-out we mentioned the housekeeping issues and were given free valet parking which we were happy with. However, there were also issues with incorrect charges to our credit card which were eventually reversed but was still an inconvenience to follow up more than once. On positive notes, the rooms were spacious, nice-looking and comfortable with nice touches like the retro record player and vinyls (although one of these did not work very well). Friendly valet service and great location for our planned itinerary.

This may be the worst hotel that I have ever stayed at. It is shocking that it has 4 stars. The staff are incompetent, the property is shoddy, the food is inedible. When I arrived, no one greeted me and when I finally found a person to check me in it was not willingly. My room had stained carpets, old furniture and was very noisy from the streets outside. The furnishings were dated and the mattress was mushy and uncomfortable. The view from the “city view corner room” was of a dirty parking garage. The hotel allows dogs and groups for partying, so barking, yelling and other noises went on all night long. I ordered breakfast on the door hanger for 8am, and each morning I got a call at 6:30 saying they were “out of my order”. I picked something else, and breakfast came either at 7 or 8:30am. It didn’t matter as it was not good – the scrambled eggs were runny/cold, toast was cold/soggy, and the pancakes were so rubbery I could not cut them with a knife. I had to ask for salt/pepper and condiments and was told these would be right up – but never arrived. The “heated” pool is kept at 60 degrees and was full of floating garbage, there were trash and sweaty towels in the workout room, dirty food trays lining the halls and people sleeping on the sofas in the lobby with trash piled beside them. Housekeeping did not come once during my stay and it took 4 calls to get towels. I would not stay here again and I cannot imagine the trail of horrible hotels previous travelers have be

Very nice hotel with professional staff; loved the proximity to the city center.

Very clean, very cozy, we had a king suite. Nice roomy tile shower, tv built into the bathroom mirror. Great rooftop bar. We also walked over to the 360 rooftop bar down the street. Loved our stay wish we had more time but alas just one night. Highest recommendation.

Simply wonderful

Hotel was excellent