Relais Della Porta is a haven near Via Toledo, offering an inviting atmosphere with a manager's reception and coffee shop. Enjoy in-room WiFi, the on-site restaurant and bar, conference space, luggage storage services and helpful staff that past guests have raved about.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Parking available
Free WiFi
Restaurant
Air conditioning
Bar
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Coffee shop/cafe
In-room childcare
Airport shuttle
Coffee/tea in a common area
Air conditioning
Front-desk safe
Snack bar/deli
Laundry service
Feel at home (6)
In-room childcare (surcharge)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Elevator
$186 nightly
The total price is $218
$218 total
Jun 1 - Jun 2
Total with taxes and fees
Why we love this property
Culinary options galore
This hotel's restaurant, cafe, and bar cover all cravings. A buffet breakfast starts the day, while in-room champagne and a hosted evening meal elevate dining.
Sleep like royalty
Premium bedding creates a dreamy foundation for perfect rest in every guestroom. Celebratory champagne service and a stocked minibar elevate the experience.
You'll be in a fantastic location at Relais Della Porta, just a 5-minute walk from Via Toledo and Spaccanapoli. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious guest house is also within a 15-minute walk of Galleria Umberto I and Naples National Archaeological Museum. Fellow travelers love the helpful staff. Public transportation is just a short walk: Toledo Station is 4 minutes and Dante Station is 5 minutes.
At a glance
DONE
Hotel size
13 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free reception (select days)
Room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Children's games
Art supplies
Children's books
Musical instruments
Baby bath
Changing table
What to do
Horse riding nearby
Fishing nearby
Working away
Meeting room
Conference space (323 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
Relais Della Porta - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Hosted evening meal costs EUR 40
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 15.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049B4133C78PE, IT063049C23NR2439T
Also known as
Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples
Frequently asked questions
Does Relais Della Porta offer free cancellation for a full refund?
Yes, Relais Della Porta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais Della Porta?
Sorry, pets aren't allowed.
Is parking offered on site at Relais Della Porta?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Relais Della Porta?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Relais Della Porta?
Check-in start time: 2:30 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Relais Della Porta and nearby?
Have fun with nearby activities like fishing and horseback riding.
Are there restaurants at or near Relais Della Porta?
Yes, there's an onsite restaurant, Relais Della Porta.
What's the area around Relais Della Porta like?
Relais Della Porta is in Naples City Centre, a short 4-minute walk from Toledo Station and 16 minutes' walk from Molo Beverello Port.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as yummy, great, sensational, and fresh with many choices available. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Cities
Reviews
Verified
10/10 Exceptional
Nov 25, 2024
Great accommodations in a historic building
Great stay, great location, great service, perfect weekend!
Stephanie
Stephanie, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2025
This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.
evelyn
evelyn, 3-night trip
Verified
10/10 Exceptional
Sep 4, 2023
Great place and friendly staff. The rooms are beautiful. Highly recommend.
Mikhail
Mikhail, 3-night trip
Verified
8/10 Very good
Aug 31, 2024
The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.
Steven
Steven, 3-night trip
Verified
8/10 Very good
Feb 19, 2024
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2024
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
Matej
Matej, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2024
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.
Michelle
Verified
10/10 Exceptional
Jun 27, 2024
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
JOHN
JOHN, 3-night trip
Verified
6/10 Good
Oct 23, 2025
Breakfast was fresh. Replenished regularly,when low. Many choices available.
Staff was very pleasant and helpful.
Clean room,but I had to walk up and down stairs to get to it.
Not good for my back and hard to carry luggage.
The hotel still appeared to be in refurbishing stage.
Was told it was a Very old palace.
Location was good. Able to walk to what we wanted to see.
Check other online searches for availability and room rate other than Expedia.
I paid $40. More than my travel companions who booked thru bookings.com
And they both had better accommodations
My room was standard , they had junior suite.
teresa
teresa, 1-night trip
Verified
6/10 Good
Aug 8, 2024
This is not a hotel
This apartment service with breakfast is listed at hotels.cim as a hotel with bar and restaurant - it has neither. Not even a reception or place to relax outside your room. The rooms are nice and fresh - and the location is prime. Breakfast was nice but very very crowded if more than two rooms should decide to eat at a time. We had chosen differently if we knew - but had a great stay.
Verified traveler
3-night trip
Verified
4/10 Fair
Jun 12, 2024
No safe in our room.
Barbara
Barbara, 1-night trip
Verified
6/10 Good
Jun 14, 2024
Quick Stop In Napoli
This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
Thomas
Thomas, 1-night trip
Verified
6/10 Good
May 16, 2024
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Very nice we will be back!!
Richard
Richard, 2-night trip
Verified
4/10 Fair
May 19, 2026
Beware!!... I booked a room at Relais Della Porta and was put in a room at the inferior hotel next door (Relais Ammira) which I believe is the same owner. After 22 hours of travel, I was exhausted and didn't want to deal with it in the moment. The next day I was told that the room they gave me was bigger than the one I booked and had a jacuzzi tub. (I have no interest in a jacuzzi tub.). I booked a hotel with charm, and I got a hotel that felt like a dormitory. Ammira has NO charm. Since I was only staying 2 nights, I was not interested in changing rooms but would have appreciated some form of compensation, which they refused. I overpaid for what I got, I did not get the room I booked, and I definitely feel swindled.
Gina
Gina, 2-night trip
Verified
8/10 Very good
Aug 8, 2023
Great for a first time visit.
Sharone
Sharone, 3-night trip
Verified
10/10 Exceptional
May 16, 2024
Staff were great. Large rooms. Beautiful hotel
Andrea
Andrea, 3-night trip
Verified
10/10 Exceptional
Jul 11, 2023
The property was unique and beautiful. The breakfasts were sensational. The hosts were incredible!!!
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2025
The staff.
Adeline
Adeline, 1-night trip
Verified
8/10 Very good
Jun 29, 2023
Enjoyed it
Humberto
Humberto, 1-night trip
Verified
10/10 Exceptional
May 6, 2023
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
Avalon
Avalon, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2022
FABULOUS GEM
The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
Aug 24, 2022
Great
Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend .
Thank you Ester for your help
Gianni & Clarissa
Giovanni
Giovanni, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2022
Great stay!
What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!
Kathryn
Kathryn, 2-night trip
Verified
6/10 Good
Jun 12, 2024
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.