Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
Salgado Filho Intl. Airport (POA) - 103 min drive
Restaurants
La Birra - 1 min walk
Doze Gastronomia - 1 min walk
Contemporâneo Gramado | Pizzas, panquecas e Bifes - 2 min walk
Ristorante Tarantino - 2 min walk
Restaurante Colazione - 1 min walk
About this property
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
152 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (BRL 44 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Supervised childcare (surcharge)
What to do
Pool table
Working away
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Minibar
Bathrobes
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 44 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado
Frequently asked questions
Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?
Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrazul Hotel Distributed by Intercity?
Yes, there's an indoor pool.
Are pets allowed at Serrazul Hotel Distributed by Intercity?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Serrazul Hotel Distributed by Intercity?
Yes. Valet parking costs BRL 44 per day.
What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Serrazul Hotel Distributed by Intercity and nearby?
Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Serrazul Hotel Distributed by Intercity?
Yes, there's an onsite restaurant.
What's the area around Serrazul Hotel Distributed by Intercity like?
Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.
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Reviews
Serrazul Hotel Distributed by Intercity Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Eco-friendliness
9.0
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 1, 2025
Great location and excellent staff
Francisco
Francisco, 2-night trip
10/10 Exceptional
May 12, 2025
Excelente...
RENE
RENE, 5-night trip
10/10 Exceptional
Mar 16, 2025
.
Henrique
Henrique, 1-night trip
10/10 Exceptional
Sep 15, 2025
Voltaria com certeza.
O atendimento é impecavel, a estrutura muito boa, cafe da manhã incrível.
A unica ressalva é que se voce tem criancas, os quartos nao tem isolamento acustico interno, entao é bem barulhento.
Aline
Aline, 3-night trip
10/10 Exceptional
Sep 15, 2025
Valter Cesar
Valter Cesar, 2-night trip
10/10 Exceptional
Sep 14, 2025
Tudo muito perfeito! Uma experiência surreal que recomendo muito que experimentem!
Karen
Karen, 2-night trip
10/10 Exceptional
Sep 13, 2025
Pedro
Pedro, 3-night trip
10/10 Exceptional
Sep 13, 2025
Fim de semana a dois
Estadia agradavel. Equipe do hotel atenciosa. Quarto super agradavel, pena que a vista era para o estacionamento. Cafe da manha delicioso. Alguns destaques:
Recebemos de cortesia vouchers para chocolate quente servido no bar do hotel e cortesia de1 taça de vinho ou chopp no restaurante camino, anexo ao hotel.
No cafe da manhã o cafe servido e delicioso, e suco de laranja tem laranja espremida. Mel em favo, super natural.
Pablo
Pablo, 1-night trip
10/10 Exceptional
Sep 13, 2025
Maria da Gloria
Maria da Gloria, 1-night trip
10/10 Exceptional
Sep 13, 2025
Beatriz A
Beatriz A, 2-night trip
10/10 Exceptional
Sep 12, 2025
LUIS FELIPE
LUIS FELIPE, 4-night trip
10/10 Exceptional
Sep 11, 2025
O hotel está sensacional! Todo renovado, ótimo atendimento, localização excelente. Valeu demais!!
FABIO
FABIO, 2-night trip
10/10 Exceptional
Sep 10, 2025
Dauana
Dauana, 1-night trip
10/10 Exceptional
Sep 10, 2025
Satisfeito
Boa localização e confortável
Paulo
Paulo, 3-night trip
10/10 Exceptional
Sep 9, 2025
A localização é perfeita e o hotel oferece um ótimo custo benefício.