8/10 Ottimo
24 giu 2025
Disappointed
Guy that worked at 9:30 pm very rude and nasty . He was condescending, dishonest and a bit racist. If there are cameras the owner can play back my interaction with him. He started out telling me in order to give me a total on my reservation I had to give him my credit card first. I asked for upper floor and he said I would have to take what they had which he never told me until I looked at card. A couple came in just after no reservation and he gave them upper floor. I asked him if he thought about his actions he just shrugged his shoulders and advised that I could complain if I wanted to even providing me with his managers card. This behavior is unacceptable, unprovoked and certainly not warranted. I have stayed in the most prestigious hotels across country and never have I been treated in this mannet
Rosaline
Rosaline, viaggio di 2 notti
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