ibis budget Lyon Villeurbanne

The hotel has a very confusing and small parking near the door and a very confusing car parking below the hotel. You need to press a doorbell to get access to the car park. We did and reception opened the car park door. After parking we wanted to go to reception with the lift. However, reception was unwilling to allow this, nor gave us any indication. We were just waiting for nothing. After a while one if us left the car park all the way the car came from and went through the front door. The receptionist did not even apologize but just stated that we could have parked at the front. He also was very rude. After that all was fine. When we did not have bedsheets for our sun, there was another receptionist who was very kind. All in all it was ok. Location is so so. There are no restaurants nearby and there is construction going on.

Hotel was ideal for putting head down and nothing more. Typical ibis style with poor toilets and shower. However, the hotel was clean enough and the staff were friendly and helpful.

Basic. Polite staff. Apparently clean, poor lighting, no chair at desk, decent internet. One piece molded plastic bathroom with no toilet lid.