Hilton Garden Inn Chicago Downtown Riverwalk

Posizone eccellente per visitare a piedi l'area centrale di Chicago. La posizione nei pressi del Chicago Riverwalk molto bella. La metro dista 2 isolati le fermate autobus per north o south sono a 100mt. Dall'aeroporto si può arrivare anche in metro e risparmiare un bel pò di taxi. Noi abbiamo preso una camera con vista sul Riverwalk, consigliatissima!!! Struttura tenuta bene, con camere ampie e bagno con doccia moderna grande. Personale gentile, sconsigliata la colazione come in tutte le metropoli americane meglio farla fuori in uno dei tanti Starbucks e co.

Hotel was fine and near Riverwalk area which was great. However it did not feel safe at night. There was a guy screaming, cursing and banging on the door to get into the hotel and we could not leave the hotel. They couldn’t find security to deal with it and finally let the guy in which was even more concerning. Did not feel safe at night - lots of people around and tons of panhandling. Garage that was recommended by hotel was also scary - people definitely urinating and maybe living in the lobby of garage. Not great.

We requested a say before to give us highest floor room. They didnt, they gave us 9th floor

I didn’t get a chance the stay at the hotel unfortunately cause im 18 and the age requirement was 21 which I didn’t see on the website till I arrived at the hotel. The front desk told me to call the customer service number about getting a refund since it was a simple mistake.

The hotel is nice but a bit old. Rooms are rather small. Good location, close to a lot of stuff. Unfortunately, because of Covid-19 a lot of stuff wasn't open when we were there, which we expected. The hotel restaurant was also closed. Asked for a city view, got basically a view of the road next to the hotel and the alley. Parking can be found around the corner (about a block away) for around $35.00 a night if you don't want to use the valet. My only major complaint was the hot water. The shower never got hot. It started out ice cold and got lukewarm at times but the majority of the shower was cold. Thank goodness we visited during a hot spell or an ice cold shower would of really been horrible.

Great central location, friendly staff and okay prices. Other than that, hotel is below average. Rooms are tiny, views of an alley. Very loud elevator. Had no hot water for 2 nights. Wall shakes/vibrates at 3am for no clear reason. No daily cleaning service, and linens by request because of covid also a hassle. Not a great stay!

it was good.

Clean rooms and keeping up with the Covid cleaning.

Perfect location! Right on the edge of Michigan Ave and a great jump off point for lots of site seeing. Staff was friendly and room was clean, although it was a bit small - but you can’t beat the price.