Best Western Plus Ocean View Resort

The room was great. Full ocean views - amazing. Right next to the prom board walk. Clean and comfortable. Even a little electric fireplace to add ambiance! We will stay here again!

Had toliet problems and they fixed it right away and also credit me money back will go again

Great hotel

On the beach amazing! Sea side room was not available but we could hear the surf & rain through the window of out room.

Beautiful room and view! Can’t wait to come back again!!

Only the complaint was fridge. It was actually more like freezer and broke my drink inside... It was set at the middle temperature and froze everything!!! Other than that, it was good!

Hotel room was dirty. No breakfast service not even coffee. Will not stay here again

On the beach, how much better can it get! Clean, friendly and will go again.

Out dated, old curtains and decor. Jetted tub old and IF you turn on jets cold water comes out of them. Rediculous set up to turn on this switch to turn on that switch across room and then turn on this other switch just to use jetted tub. Steep and slippery steps in and out of tub and you have to climb into tub to push drain down and back out to fill it. The screen door on balcony was off track and holes in it. The shower door you can barely fit between toilet and door to get in safely and out safely to use shower. They need updated, in rooms and out of rooms. We had two different rooms on two different floors for two nights and same for both rooms apply here. Will not be back. Staff were very nice and polite so this is a plus.

Showed up 1.5 hrs before check in and they allowed us to register, said room would be ready by 4p.m. and told us what room number ours would be, as they were cleaning it and would call my cell phone. Went for a walk and came back by 3:30. Waited in our car until 4p.m. Still no call so I went in to ask. Front desk said another 10-15 minutes. Went back to the car. Waited until 4:15 and went back in, STILL NOT READY. Now I'm fuming and walked back to car. They saw my husband was disabled at initial check in at 2:30. 4:25p.m. came around and now both my husband and I went in. As we sat in our car we could see the housekeeper cleaning the last room on the floor as the hallways are outdoors. Went to the front desk and the other receptionist saw us and picked up the phone and called as we stood there. For a room that took almost 2 hrs to clean still had a layer of dust on all edges, dried crusty boogers on the backside of bathroom door. They use bleach as a disinfectant and the whole room stunk. Set off our asthma and allergies. Bed is comfortable BUT my queen bed at home is wider.