4/10 Discreto
21 lug 2025
Very unclean
The property is very nice and conveniently located in AMI. However after going for the second year in a row we were very disappointed. Very dirty. One walk around the room and our kids feet were black. No mopping goes on only vacuuming and the same things like sand where still on the floor each time we went back. One day they didn't put towels for us and ended up bringing it quick when we called. Best customer service was from a young man named Tyler who switched out our rooms as soon as we got there and hadn't gotten the same one as the year prior ( due to space ). We loved the hotel prior to this stay, and will most likely not be back. Getting outdated and like I said very unclean. The couches and the carpets are also very filthy. Big worry especially when traveling with kids and you see little cockroaches in the room.
Gabrielle
Gabrielle, vacanza in famiglia di 5 notti
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