TownePlace Suites by Marriott Gainesville Northwest

Great!

At check in I asked if they had a handicapped room. I was told I should have requested the room when I booked. I replied my husband fell this morning so I did not know I needed it. The employees attitude was neither kind or helpful.. They acted like they were doing us a favor by renting us a suite.I choose your hotel for location, and so we would have a living room.It was a small room with a sofa opposite the bed. This is the first time in years I've seen a bar of soap for the bath not shower gel. I went to the front desk to see if they had shower gel instead of bar soap. She opened a drawer and said no. When it was time to leave my husband was on a scooter, I had the luggage cart. I needed help. I was stuck trying to keep the heavy door open, and get the cart out of the room. Three employees walked past who offered no help. There was a dishwasher, but no soap for it. I had no plans to use the dishwasher. but this was another example of poorly done. I had used Marriott in the past, and was looking forward to the Marriott experience. I was disappointed

Comfortable bed and super clean. A little noisy from road with emergency vehicles, but overall I would stay there again.

Very short stay, but overall it is great and priced reasonably.

Just had some TV trouble, took four days to fix.