Hotel Trecento

The location is fantastic! However, our room was directly off the lobby and you could hear everything going on out there, especially early in the morning. The beds could have been a bit more comfy and used a pillow or two more, so sleep wasn’t the best. Another thing was the awkward air conditioning which you had to access through a web browser on an Xbox and once you did it didn’t stay on very long so checking it at night was a hassle. The bathroom was nice, we would have preferred it was a little cleaner though. The staff was nice though and provided us a little treat on the last day of our 3 day stay.

Great location Service was excellent

Rooms smelled like raw sewage, human waste, and the front desk staff admitted this happens from time to time. This was not disclosed during booking process and is an unethical disclosure by hotel to not make this explicit. We changed rooms because of this and was given a smaller "extra/spare" room which also smelled like raw sewage. The solution by front desk was to give a air freshener spray and nothing else. A/C did not work and was controlled through their app. The front desk staff who was on duty did not know how to help fix the A/C or work the app so we were stuck in hot stinky room in the heat of Rome.

Hotel is local to everything and the service is great, staff friendly and helpful. Room was exactly as described on the site. Our plane had a delay and we did not arrive until 1:30am. We had emailed the hotel updating them of our situation and a staff member was on site to greet us when we arrived.

We booked this hotel last minute , it was is a great location , the room was a good size . The shower was great but no hair conditioner or body wash provided . The staff were very friendly and helpful. We had breakfast each morning which was served on time and most substantial for the busy days ahead . We enjoyed our stay here and would stay again the only small issue was the buzzing sound from the sound system but we just made sure it as completely turned off at bedtime so it wouldn’t disturb our sleep