The Bala's Holiday Chalet

Friendly staff.... Nice environment

Room provided is not the same as per what i booked. Room was damp and dusty, sound proof is bad, can hear outside and room beside noise. no hair dryer given and the water pressure and temperature is inconsistent! receptionist closed at night!

Love the architectural structure of the building. It is a quaint beautiful quite little place. Parking was very limited and a bit daunting because it is on a ledge of a slope. We were worried the slope could hold the weight of all those cars. We stay at F11 Love the room but the balcony area was not washed properly. The table and was greenly moldy as well as the floor. my baby almost had a mishap stepping on the slippery area. We were surprised they put a guillotine planks as part of decoration on the front of the main building. No breakfast, Indian Food for Dinner. Left a small green bag in the room, no one from the Hotel call me back to inform us until now.

The building is so nice with the garden. But it really needs a good maintenance, especially the rooms need an upgrade! For almost 100 euro’s you don’t expect a broken shower, poor bathroom with very poor towels, very antique beds with also the bedsheets from 50 years ago. Also the empoyees are not interested in their jobs, they really don’t know what they are doing. It was a disappointment, the building so nice and it can be a great hotel! But in this curriculum I suggest to look for a other hotel to stay and come over to Planters Country for a cup of tea and a walk in the historic time.

INTERIOR DESIGN LIKE ENGLISH STYLE BUT SOME OF THE STAFF ARE NOT FRIENDLY. UNPLEASANT STAY