Hotel Jedermann

Hotel was undergoing renovations so there was a section near our room that was like a construction site. Staff were nice and friendly. There were some steps going up and down near the reception which was annoying as we had luggage and a pram to lift up and down on our own

Nice hotel, Just on outskirts , but close to bars and restaurants, within easy walking distance of town, and also close to tram route if needed, with parking( only a few places, so I reserved a space and paid€15 per night: well worth it.) There were building works going on adjacent, but we were aware of that when we booked, it did not affect our enjoyment of the hotel, particularly as we were out of the hotel for most of the working day.

Stains on the sheets. Cobwebs in the corner. Dead insects on the window sill. A layer of dust covering everything. Mold growing on the shower head. Five minutes after arriving we were severely regretting that we made a non-refundable booking for 3 nights. When we complained about the condition of the room, the manager said they would ask the cleaner to pay more attention to our room, and asked for a list of what we wanted cleaned -- apparently "everything" wasn't specific enough. No apology; just "what did you want done differently?" Breakfast was mediocre but at least fresher than the room. The one bright spot was the wifi, which worked perfectly.

Great customer service especially the lady who is at the front desk for the afternoon shift until 10pm. Very clean and homely. I would stay there again and recommend to friends if they are visiting Salzburg.

We stayed for 2 nights at this hotel this April. It is within walking distance from the central station and Mirabelplatz. We took a tram from station to come to this hotel but while leaving walked to station. It is a very nice and clean, european abode in a peaceful locality. Rooms are big enough and very very clean.Front desk was very helpful. We reached around 11 o clock in the morning and they kept our room ready for check in. Front desk always helped us in guiding the directions with map. We have not take breakfast here. So can't comment. But there are nice restaurants in surrounding and in Mirabelplatz as well.There is a nice indian restaurant, Tajmahal, and they serve nice indian foods. Our overall stay in this hotel is a lovely experience and I cannot stop mentioning again the cleanliness of the property, rooms and toilet.Highly recommend for staying in this hotel in Salzburg.

It was a pleasant change of environment after Vienna. The room and bathroom were definitely more spacious than regular hotels. Quiet. Peaceful. Went in winter so lack of air cond is not a problem. Walking distance to some restaurants/cafe. Public transport easily accessible to the Old & New Towns, if you don't feel like walking. Breakfast is pricey at Euro 15 per pax. Did not try so can't comment on the variety & quality. Friendly staff who recommended a couple of local restaurants.

Unfortunately our stay was overshadowed by a few negative experiences. However, there were positives. Close to a few good restaurants for dinner - less than 5 minutes walk. Large room. Large bottle of water and glasses provided. However, there is only one soap dispenser in the bathroom and that is next to the sink, meaning you must repeatedly open the shower door to get soap. This causes the bathroom floor to get wet. At breakfast we discovered very mouldy bread. When we informed staff, it was quickly replaced but there was no surprise or apology offered. It left the distinct impression that breakfast is set and then packed up each day and the refreshing of breakfast items occur when it is empty. This mouldy bread was not addressed with us on checkout. The hotel also reluctantly stored our luggage for us for a couple of hours after checkout. All other hotels in our three weeks in Europe have happily done this for us.

Parking was too expensive for street parking. Breakfast price too expensive.

Staff were very friendly and helpful, and did appear to genuinely want to enhance your stay in the city. Lots of really good restaurants nearby and the city centre is a fifteen minute stroll away. City is beautiful and people are so friendly.

Hotel was quiet. Well located to walk from main station, for seeing all the major sights of Salzburg, and eating out. Would definitely go back.