Courtyard Kalamazoo Portage

My family and I had an excellent stay. However, I really want to give a shout out for their hospitality! They genuinely look like they love their jobs and the people who walk through their doors. They go above and beyond. In fact, they were beyond willing to help us out when our son lost his tooth. Since we were not at home, the hotel helped us with a more creative way to get him his reward. They handed him a letter as we checked out from the Tooth Fairy, claiming he/she dropped it off around 2 in the morning. There was a letter that was also handwritten with a heartwarming message and said he could choose one item from the treats area. Even though my husband and I planned it, they took it beyond what we asked their help for in getting the $1 to our son. My son stood open-mouthed in shock and I mimicked this response. I was blown away with how they treated us and those we saw come into their establishment. I highly recommend this hotel, but mostly their employees. Thank you so much!

Great hotel. Very clean and staff was friendly. Only negative is that the breakfast offering was not that great and somewhat expensive. However there is a IHop across the street. Hotel is also located near the expressway for easy on and off access.

Convenient and close to family. Could use some updates, but was clean and comfortable.

Excellent!

The tv doesn’t have guide where you can see what on at that time on a channel. The beds were not comfortable as I expected them to be. We had an handicap room and the holders in the tubs were coming off.