John F. Kennedy Intl. Airport (JFK) - 59 min drive
Stewart Intl. Airport (SWF) - 79 min drive
Grand Central - 42 St. Station - 22 min walk
New York W 32nd St. Station - 24 min walk
Penn Station - 26 min walk
57 St. - 7 Av Station - 1 min walk
7 Av. Station (E 53rd St.) - 3 min walk
59 St. - Columbus Circle Station - 4 min walk
Restaurants
Shake Shack - 2 min walk
Famous Original Ray's Pizza - 2 min walk
Premier Deli - 1 min walk
Starbucks - 1 min walk
Trattoria Dell'Arte - 2 min walk
About this property
WestHouse New York
WestHouse New York features a rooftop terrace and puts you just steps from Broadway and Carnegie Hall. Guests can visit the 24-hour health club for a workout or grab a bite to eat at The Terrace Lounge, which serves breakfast. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: 57 St. - 7 Av Station is steps away and 7 Av. Station (E 53rd St.) is 3 minutes.
Languages
Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish
At a glance
Hotel size
172 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in rooms
Parking
Onsite self parking (USD 45 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
What to do
Bicycle rentals nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Library
24-hour health club
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
46-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Terrace Lounge - This buffet restaurant serves breakfast only.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 55 per person, per night
Resort fee inclusions:
Additional inclusions
Business center/computer access
Faxes
Fitness center access
In-room safe
Phone calls (may be limited)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Self parking costs USD 45 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York
Frequently asked questions
Does WestHouse New York offer free cancellation for a full refund?
Yes, WestHouse New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at WestHouse New York?
Yes, pets are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at WestHouse New York?
Yes. Self parking costs USD 45 per night.
What are the check-in and check-out times at WestHouse New York?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at WestHouse New York?
No, this hotel doesn't have a casino, but Empire City Casino (17-min drive) and Resorts World Casino (22-min drive) are both nearby.
What is there to do at WestHouse New York and nearby?
Have fun during the warmer months with activities nearby such as cycling. WestHouse New York also has a 24-hour health club.
What's the area around WestHouse New York like?
WestHouse New York is in Manhattan, a short 1-minute walk from 57 St. - 7 Av Station and 2 minutes' walk from Broadway. Travelers say that the hotel is in a great location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
Dec 10, 2024
Really disappointed with our stay. The room was terrible, dirty , damaged furniture. I recommended this hotel to my friends, I was so embarrassed. Want you charged for my room I considered it robbering, plus your site is false advertising. I would think about you post. Bathroom door all rusted. That’s not good . If I posted pictures I don’t think you would like it.
Sylvia
Sylvia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Service and complimentary breakfast / happy hour was excellent!
Leslie
Leslie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Beautiful Hotel, friendly staff wonderful midtown location. Rooms need a brighter light and outlet for chargers. Bathroom was large but shower was very small. Nice bed and lineen but room temperature could not be controlled room was very hot. It was to late and we were all tired and did not bring it up to staff. Happy hour, staff attending it and balcony on 23 rd floor was worth the stay would recommend it!
Desiree
Desiree, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Lara
Lara, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Super stay once again :-)
It was absolutely lovely to be back at the Westhouse. From the moment we stepped through the door until we departed, we were met with smiles and politeness.
The resort fee is an issue with reviewers on this site.
Please take into consideration it includes a half decent breakfast. Beverages throughout the day and evening dinner with alcoholic beverages. The staff are generous with wine and Prosecco... a glass of wine in a restaurant anywhere in Manhattan costs at least $20 plus tax and tip! The math does add up.
The resort fee covers access to what other hotels call executive lounge only it's better. Honestly worth the extra fee.
My room was perfectly serviced every day and the accommodation staff were ver helpful at all times.
Thank you to the staff whole team at the Westhouse. John and Lila
John
John, 9-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Nov 5, 2024
Natalie
Natalie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Boutique Hotel Not Quite 5 Stars
The service was excellent. 7 stars. The boutique hotel is classified as 5 stars but I think the rooms were run down and showing their age. The elevators were under renovation which made access slow. It’s biggest advantage is its access to Central Park and generally a great location close enough to all attractions and far enough from Times Sqaure
Nandika
Nandika, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 8, 2024
dionne
dionne, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2024
Property is in a great location & a 2 minute walk from Central Park. Common areas very cozy with comfortable furniture to sit and people watch. Rooms are well appointed, but bathrooms do not provide space or additional shelves for toiletries. Buffet breakfast had traditional fare and was delicious. Only downside was lack of functioning elevators Waits and lines were long for the one that worked especially during peak times of day & evening
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Raemarie
Raemarie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Maria
Maria, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
jonathan
jonathan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Another great stay at The Westhouse.
The hotel is very well located. Close to Times Sq and Columbus Circle and a subway station literally a few steps from the door.
The food in the Terrace is excellent. A good choice and well cooked and presented.
Rooms are clean and comfortable and have been well maintained. What’s not to like ?
All staff are very kind and helpful .
My next stay is already booked
This hotel is one of NYs best kept secrets .
Stella
Stella, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 4, 2024
The hotel was great and the staff were even better. Overall we enjoyed our stay and nothing wrong with the hotel. It’s in a great location. Close to all attractions. Subway stop right outside the hotel.
The included breakfast and light fare dinner is fantastic although you pay dearly for it in the fees.
My only issue was the room size. Quite small even for NYC. I’ve been to NYC at least a dozen times and this was by far the smallest room I’ve had.
It is a small hotel but it is connected to Park central hotel which is much bigger with more amenities you can use.
Overall it was a nice hotel but not worth the money. I would rate it 4.5 star at best. If this is a 5 star hotel then Ritz Carlton should be 6 star.
Maziar
Maziar, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Fun
Karen
Karen, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 27, 2024
The staff were fantastic but this is not a 5 star property. At best, due to the old features (entry sign, doors with paint peeling, room with paint peeling, fixtures with residue) it’s a 3.5 star. The breakfast was worse than what you’d get at Hilton. Definitely better options in midtown for the similar price point. Don’t believe the high ratings and 5 star status. If you travel and usually enjoy nicer hotels, this won’t be a good fit.
Ginnie
Ginnie, 3-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Nikkina
Nikkina, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 24, 2024
This is a scam.
It is actually a Central park hotel that has a lobby and everything. This is a spin-off on the south side, with side entrance.
Our room was old and NOT renovated as advertised! Beds are Full, not Queen - this is why we picked this hotel! For the same rate I would get the room on top of Times Square in premium brand hotel!
The only good thing was staff and breakfast; employees. Management and who ever is in charge is a crook!
Bostjan
Bostjan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
A place that we find happiness
Jean
Jean, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
The Staff was excellent. They answer all my questions and were very professional
Kenneth
Kenneth, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 16, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 16, 2024
Filthy shower
Hotel was an ok value, but I am giving a terrible rating due to the hair, eyelash, and mold in the shower.
christopher
christopher, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 13, 2024
Good stay but very dubious operating practices
The hotel itself is fine, nothing special. Central location is probably the most redeeming feature.
Very dubious and deceiving operating practice however. They will add a hefty smoking charge to your final bill. No one told me about this on check out. I only found out days later when a charge appeared on my credit card statement. I am a non-smoker. I did not smoke. Apparently I still triggered some mysterious smoke alarm during my stay. I contested this and after several calls and emails, they finally reversed the charges. Clearly a load of BS.
Never coming back here. Pretty predatory, conniving and frankly shameless behaviour, probably to squeeze money out of unwary guests after they have left.