QT Wellington Apartments

Lovely room. Fab bathroom. Awesome mini bar.

Stayed 2 nights and was placed in a room with no air conditioning and no open windows. Was sitting at 26 degrees. Was hot and stuffy. Constant headaches. Duty manager would not return calls. Hotel not move me to a different room. No discount or anything. If you search other reviews you will see that no or broken aircon is a common complaint. In my opinion, it appears they sell rooms at full rate knowing air con is broken. Really disappointing. Damaging to the QT brand (which has some amazing properties). When checking out, the people in front of me also had similar complaints and their fire alarm kept going off for no reason. Think carefully if booking here. You are rolling the dice if you in fact get an executive room or a massive let down.

Many disappointing aspects to this 5 star hotel. Torn sheets, poor customer service and beyond. Good location.

Vert old place.

Check in time is very late 4pm, in arrived with 2 very elderly people, asked reception if she could ring me when room was ready, we waited till after 3 pm, we were sitting right at reception, i then noticed other people were checking in, i approached the reception and asked if our room was ready, he said it was I asked why was I not contacted as we had been waiting for 2 hours, he said he was sorry. The room was ok except the couch, no one could sit on it it was so sunken that you could not get on or off. The rest of the room was good. We didn’t have a dish cloth I went to reception and they said they would send one up to the room but it never arrived.

We stayed in one of the apartments. Bed was comfortable, very noisy room from wind though. You could hear it coming through the ventilation. We were also concerned to see a shower cap covering the fire alarm on the ceiling...Also the lights in the room kept flickering which was hard on the eyes. Buffet breakfast was good. And staff were very friendly and attentive.

Great spot for a night while doing things in the city

One of the better hotels in Wellington I’ve stayed at, rooms are big and reasonably modern with some of the QT quirks you expect. Gym equipment was quite old and warn for a 5 star. However bar and restaurants were great and I will stay again when back in Wellington

Loved staying at the QT, from the moment we arrived till the moment we left. The art is fab, the location superb, the staff very friendly - they even loaded our luggage into the car while we were out for lunch. The apartment was lovely and very quiet.

Excellent location with local supermarket, close to waterfront and Te Papa. Beds comfortable, apartment clean. Condition of apartment a little tired compared with the price being paid, in need of a fresh paint and some minor cosmetic repairs in the bathroom. If needing your car in the morning - let the staff know much more than the 10 minutes in advance than they advise - we were late to our appointment due to it taking 30 minutes.