Sofitel Montevideo Casino Carrasco and Spa

Wifi not working, not enough space in the bathroom to leave personal things, very hot in the common areaa... I wont go back

A glamorous place to stay in Montevideo, this hotel has been beautifully restored by Sofitel and features very comfortable rooms, nice spa facilities and historic decor. My only complaint would be that staff suggested that breakfast was included in my stay on arrival, only to find this had been charged at an expensive rate of 30USD on check-out.

This hotels lives up to Softitel standards. While we ended up with one of the smaller rooms, the size was adequate. The staff at all levels are very good and the breakfast super - the best we've had in our two months in South America. We had one very small complaint on a breakfast item, and I emphasize "small" and were absolutely swarmed by attendees. Very nice to see in a property of this caliber. A solid choice; we'll be back.

Everything was great except Martin at the front desk who was very rude, and the operator never answered the phone. Had to call 10 times to get shampoo which never arrived to my room

Amazing