Last year 2016 it was outstanding, beautifully clean, this year the shower didnt work, water was dirty, curtains in our room were torn here and there. I can only describe as grubby :-(, really disappointing. 2016 it was pristine and the manager had an eye for detail and it showed. However the staff are wonderful, helpful kind and genuine, they make the hotel what it is. It needs a good tidy up.