Van der Valk Airporthotel Düsseldorf

Very nice property, nearby DUS Airport. Nothing to complain about. Be aware that Taxi to the airport is outrageously expensive, 25 EUR for 3 mins driving. Hotel offers no transportation, nor Taxi agreement. Hotel has smoking rooms, make sure you get a non-smoking room at check in.

Hotel at first glance seemed very nice, staff in the restaurant were kind and helpful. We had an issue with the key card (we did not have it near other cards or a mobile device) had to keep going downstairs to get a new one. Had to keep calling for bath towels these were not replaced although we put them in the bath tub. Overall did not feel the staff at the front desk were friendly or welcoming. Although we had several issues with the card all the staff did as apologise. They did not offer us free breakfast for the inconvenience caused (travelling up and down the hotel with a toddler, 3 days in a row) Wouldn’t stay here again. Had a better experience at the Sheraton in Düsseldorf.

The only comment that I would like to provide is that for an airport hotel the lack of the shuttle service to the airport is a major drawback

Great Stay as always.

Very nice airport hotel. Large room, comfortable bed, Nic bathroom. And free alcohol in the mini-bar. Also a nice bar and what looked to be a nice restaurant (did not eat there).