4/10 Discreto
31 lug 2025
If they could be bothered fixing a problem.......
Good location but that is about it.
About 40 story's tall. A wait from a high floor takes 10-15 mins to bottom in peak times. Queues were at the bottom to get to higher floors.
We had a safe in our room that was locked upon arrival.
A call to reception to get it unlocked resulted in the staff member telling me my room doesn't have one. Funny that I was actually looking at the safe in our room at the time, which I informed her of.
About 15 mins later a staff member (from cleaning I think) attended, had no key or electronic unlock system to get into the safe and he said that it couldn't be unlocked. He said that the key might be at reception, maintenance or cleaning but he didn't know.
I asked that he check and have someone come and resolve the problem as I had PC equipment, hard drives and jewellery that needed to be placed in there.
His answer - OK. I never saw him again or anyone else about the problem. I had to carry all my stuff around Brisbane because this particular place couldn't be bothered to send someone to fix it. I've never had that experience in any of the 1000+ hotels I've stayed at for work and pleasure in my life.
There is also a bar fridge in the room (clear glass door type) to place beers etc in. Turned off inside the fridge so not working, and after 10 mins searching for the power point it was located in a rear cupboard and the plug had been pulled from the socket so no one could use it
My wife and I will never stay at an Oaks apartment again.
Rod
Rod, viaggio con gli amici di 2 notti
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