The £5 a night parking charge surprised me, perhaps I missed this when reading your website. Also, the barrier preventing me driving into the car park was down thus, I could not drive in. Apparently there is a 4-digit code to enter. Again, I don’t remember reading about that on your website. In any case, surely that 4-digit code should be texted or emailed to guests prior to their arrival. So, my initial impression of the hotel was not good. However, the room is excellent thanks to the wonderful Nadia and the young man on reception was amazingly brilliant! Great, great staff here!!!