Parc Soleil by Hilton Grand Vacations

Had a car so location great and parking included. Reasonable price room and restaurant has decent food- french toast and eggs in particular were nice. Room and housekeeping - can let you make decision if worth it. Dead/live fruit flies by window. Credit given as room changed. Second room safe left locked - 2 engineers needed who were pleasant but all in took over 3 hours. Credit to manager as compensated with vouchers and late check out. Day 3 and 4 no housekeeping. Took extra towels when housekeeping came up after 9pm so no need to come the next day.

Staff were friendly and helpful. Property was awesome, loved the pool/hot tub opened early and closed late.

Check in was awful! I was told they didn’t know what time my room would be available. We had to get the manager involved. She was nice and explained the delay. She gave us a $50 credit too our room and sent a nice gift (cheese and fruit) and wine. I appreciate that. What I love mostly was the texting feature. It was convenient and fast. Although there was a rough start, I would stay at this propagating.

Room was prepaid, hotel charged me again, had to call several times to get corrected, still not right. They still owe me $88. Called Monday only to be told I have to wait

Great hotel. The only thing I was disappointed was with the money with pay to stay there for a full week we didn’t get a balcony. When we booked the hotel online, it didn’t mention about not having a balcony.