Tolentino Suites

ottimo. consigliato. gentilezza, professionalità, simpatia. posizione comoda in centro.

Camera pulita, personale gentile e disponibile. Posizione ideale

Joey was really friendly and helpful. He allowed us to check in at 10am which was amazing! It is a small hotel with only around 4 rooms. The plus sides - good location! Close to trevi and spanosh steps. Free breakfast if you ask for the gold card for the cafe around the corner. Resonable bed. And FREE avail champagne which was lovely. Cleaned bedroom every day! & The price was incedible! Down sides- building is old so you can hear neighbors and people walking at all times, i would suggest to joey to add another door to avoid the noise from hallway. Our shower was also terrible, luke warm and spraying everywhere! And it broke in the middle of my shower (joey to the rescue straight away :) ) Regardless i was happy we stayed 5 nights and saved a fair bit of money as other hotels in the area were so expensive! Thank you Joey. If these few thinga got fixed it would extra amazing.

excellent location , really helpful staff. room was clean and large

We checked in at Tolentino Suites in Rome, Italy on 06/10/19 & encountered several problems: -Mold in air conditioner. -Air conditioner didn’t cool down. Improved somewhat after sending an email. -Rubber mat in the shower was filthy. Tub was clogged & therefore was filling up with water after only a few minutes in the shower. -Shower head kept spraying all over the floor, making it a slippery mess. -One of the hinges holding the lid on the toilet was broken. -Air conditioner is behind a long curtain that blocks the air flow to the room. What options does anyone have? Open the curtain & loose privacy & have a room full of light at night time or block the air flow? See pics. -Breakfast is a SCAM. You can choose only 3 items: 1 tiny juice, 1 coffee, and (1 croissant, or 1 yogurt, or 1 cereal) & coffee. This is NOT “Gold breakfast”. *If you want to eat one more item, it costs extra. If you want to eat 2 extra items you pay even more. - Trash in the trash cans are not picked up daily, they are cleaned whenever. - Room & bathroom are not clean, the floors were sticky & the room smelled weird. - Safe box is worthless. It has a regular key & for sure the hotel has a master key. Our passports, electronics, money, cards were NOT safe. - Entrance to the building speaks for itself. - Internet is worthless There is nobody onsite. One man operation, you are lucky if your call/email is answered. NEVER AGAIN in this place.