This hotel was 6th hotel in our Asia tour in February 2025. We chose it like most people because of good ratings and the pool deck. But it was overall disapointment. It could be so good hotel, only if.....
Be aware that this property is at least 3 hotels / condominiums together. There is a big construction works in the next lot and some works done to access road along and we accidentaly ended in FACE, not Face Style reception. We were very rudedly sent next door. There were queue everywhere - reception, elevator...
Pros: the room + bathroom was the biggest we had, nicely decorated, clean.
Cons: the service. Queues for everything. 1 receptionist worked, 2 other were just looking.
The pool was overcrowded and there were no towels. The deck was super wet and slippery (I understand, there were tons of people), but no one was there to at least wipe it off once in the while. No place to put your stuff. God forbids if you put your stuff on the plant pots because the floor is wet.
Bathroom towels - we got only 2 for shower, no small ones for hands / face and my one had a stain on it.
