Comfort Suites Macon

Everything was great. Kids loved the pool Only bad hot tub didn’t work and road noise was loud but that’s because it is winter and no leaves on the trees

There was no one at the desk when we arrived along with 2 other couples. Called out for someone and no response. Walked down the hall looking for anybody. Called the hotel to see if an employee would hear it. Nothing. None of the doors were locked I went in thinking maybe someone hurt or need help. I could have easily taken the laptop sitting on the front counter or the money that was there. Finally the gentleman exited the elevator. I asked where he was because we’ve been waiting His response was “it’s only been about 7 mins”. The time was about 8:30 pm. Finally get to our room and the latch is broken off, the bathtub stopper was out of the drain and and just laying in the tub and to flush the toilet you had to hold the handle for pretty close to a minute! If we weren’t so tired after our 14.5 hr drive we would have left.

Chose because there was a hot tub and when we checked in it was broke down. Extremely disappointing

Handicap room as at the end of the long hall way! Just because she wasn't in wheelchair doesnt mean she isn't. Room smelled Moldy & nasty. Asked if all handicap rooms smelled this way. Says that's the only one in the hotel and it doesn't get used often. REALLY!!!! Fridge not cold asked them to fix. They bring down a smaller one and set it on the luggage holder. Still didn't get cold enough. freezer part never froze my water for travel. Bathroom in need of repair and needs to add extra hand rails. The floor was very slippery when wet inside shower and outside of shower. We had a very hard time. Thankful for the bars around toilet but shower needs towel rack closer to it, and needs some hand rails to eliminate falling when getting out. The sink was not handicap accesible at all. No one in a wheelchair could have used it. No coffee table in the room. Very hard to eat in room. Carpet needs to be taken up and tossed out the back door where it looks like everything else has been tossed. Suppose to be non-smoking hotel, but the back door (because it was the closest door to our room...113) was being used as the "smoking section". Butts everywhere. fork, cups, strown over the area. Just was not very nice at all. Have stayed many times at this hotel. But this was the worse smelling room I have EVER had and since we were told it was the only handicap room we had no choice but to be stuck with it. Used lots of air freshner to cover up mold smell. This is not how folks should be treated

Nice, friendly staff (Hunter)

Fantastic! The room was comfortable and clean. Awesome warm pool and amazing hottub. Good breakfast.

Like staying there.

A great stay with the family! Looking for a place to split up our drive to Florida, and Macon was a good point. Hotel was clean, seemed fairly recently updated, and the staff and breakfast was great! Located near a movie theater, some restaurants and stores, but yet not directly on a "main drag" so there wasn't the concern of constant traffic. Would definitely recommend and stay again!

Breakfast was just ok, not great.

Our key didn’t work 2x during our stay. The room was dark & the bed was very uncomfortable. The breakfast was passable.