Excellent location with the best shopping/restaurants. Food on-site was very good including room service. One of the very few hotels on Expedia that recognized me as a VIP and gave the most amazing amenities in our room plus a beautiful upgrade!
The best part of this hotel is the staff! All are fantastic, and each gave truly memorable moments and made our stay so enjoyable. From Sema hanim in housekeeping who found my daughter's beloved stuffed animal in the laundry when we thought it was gone forever, to Enser bey in the front who assisted us with luggage and was so endearing with my daughter practicing Chinese with her (xiexie!), to the sweetest front desk Kivanc bey and his amazing and gentle demeanor with my daughter, as well as Anas bey who was one of the main reasons we extended our stay by 4 nights (Thank you to our superstar, Anas bey!) to Ibrahim bey at the front desk always with a smile for us, to Necla hanim at breakfast who made us feel like royalty with her attention and smile, to Umut bey in room service who went above & beyond to help, to Ilayada hanim who booked our hair appointments with a smile, to one of the stand-out staff members of our entire stay (I wrote it down but cannot find now! It started with an "S" - maybe Senol bey?) who not only booked us on short notice at restaurants he also made an amazing recommendation for the best lahmacun we've ever had in Istanbul (at Mahir!)
Turkish hospitality at its finest - thank you to you all!