It was a decent hotel but not for $370 per night. First they said their room key system had failed (mine worked though), then they gave me a room with one bed when I had confirmed 2 queens. Luckily they were able to change it. Then at 3AM, I woke up to water dripping from the smoke detector. Luckily only half of the bed got wet. I went to the front desk to change a room and they said they don't have any extra room. Then they said they will send in a technician at 6am. 30 min later the water dripping stopped so I told them no need to send someone in at 6am. But NOBODY visited after that or even asked me if we were ok, and even though I checked "want the room serviced" when I checked in, our room was never refreshed for 4 nights. Luckily I didn't have to use the half of the bed so I just let it go. Toilet paper holder was broken off the wall and it was missing. Carpet was dingy and furniture had a lot of visible scratches. Maybe $370 is not expensive in Alaska during high season, but it was a disappointing stay. To be fair, location is good and you can walk to many downtown restaurants.