The property is not as close to Al Haram as described. Though there is shuttle service offered, wait time for shuttle is tremendous. Shuttle bus is too small to accommodate all guests. More shuttles needed.
The room was clean . Minimal amenities ( hot water kettle and some tea , coffee. Unfortunately not restocked every day. You have to ask for it. There were no towels in the room when we arrived. Bathroom is too small with old sink and tiles. Shower was technically not existent . A shower head was installed in one of the corners of the bathroom between sink and toilet. There was hardly enough room to take a comfy shower.
The breakfast service was disappointing. Basic essentials like butter and jam were missing, and guests had to remove plastic wrappers from dishes themselves, which felt unhygienic. There were no serving spoons, cutlery, or napkins provided, making it inconvenient to enjoy the meal. While there was a variety of items, the presentation and quality were unappealing—cheap, unhealthy bread options and no fruits available. Tea and water were served in flimsy plastic cups, adding to the overall cheap and uncomfortable atmosphere. Definitely not the breakfast experience one would expect at a hotel in this price range.
Half way through our stay, construction in the main entrance was started , and we could only use the back entrance of the hotel.
Next time I will rather spend some extra $$$ to get comfortable service.