GrandStay Residential Suites - Rapid City

Everything was good with this stay. Not happy with the price paying full price with none of the extra like breakfast house keeping. I get the virus scare but keep prices down if they are not doing any extras.

This hotel was perfect for our family of 4. We stayed 5 nights while we toured many places in the area. Mount Rushmore, Crazy Horse, Custer State Park, the Badlands, Deadwood, and so much more were only about an hour away or less. The hotel is clean, and the rooms are spacious. Ours had a full kitchen, along with 2 queen beds and a couch that made into a full size bed. It also had 2 TVs - one in the living area & one in the bed area. The staff was very nice and helpful during our entire stay. We would highly recommend this hotel!

I chose this hotel, primarily because of the “superb” rating. However, once I arrived there was no one at the desk (nor various other times I went there). I, literally, had to call the front desk from my phone to get assistance. My friends, who stayed at the same hotel, had a similar experience. Our room was nice, however, we had no toilet paper & had to go to the desk to get some. Lastly, the pool was not in working order. I understand things happen, but it was very disappointing for the kids. All in all, I hope the team can come up with a better solution on gaining the attention of staff at the front desk.

The place is very nice, and reasonably priced for the area. It's close to the interstate, and there are a few okay dining options. Staff was very friendly and helpful. Three of us shared a suite, and I was on the sofa sleeper, which I have to say was not great. My friends said the bed was great. Also, while we didn't need to use the kitchen, it's a little weird to provide it and provide nothing to cook with (pots, pans) and not even plates or flatware. Finally, the breakfast was just a sack due to Covid-19, but it was really pretty bad--bruised bananas, a tiny breakfast bar, and a bottle of water. That could have been much better, and I have stayed at other hotels that have done much better sack breakfasts.

Great hotel located north of Rapid City, very clean and nice welcoming staff. Affordable and amenities abound.

Initially upon checking in, no one was at the desk and I had to ring the front three times for someone to respond. As the days went by, there were other workers working the front that were better at responding. The pool was out of order and that was a downfall since we look for hotels with pools for our kids.

Nice place. Friendly people.

The hotel is nice. It could use better beds and I noticed the batteries were missing from the fire alarm. The room was spacious and clean. I would stay here again.

Great experience, would stay again

Aside from having to deal with COVID19, staff was extremely helpful. The room however was disappointing. Shower water was lukewarm at best even though sink had hot water and leaked.